Learning Coordinator 2

Business Skills

Excellent written and verbal communication skills.

Strong organisational and planning capability.

High attention to detail.

Strong stakeholder management skills.

Good analytical and reporting skills with proficiency in Microsoft Excel.

Ability to prioritise multiple activities simultaneously.

Strong digital literacy across Microsoft Office and collaboration tools.

Demonstrates ownership, accountability and a proactive approach.

Comfortable working under pressure in fast-paced environments.

Strong problem-solving and decision-making capability.
Illustrative Role Responsibilities
Programme Coordination

Coordinate end-to-end logistics for leadership programmes and learning events.

Manage programme schedules, milestones and readiness activities.

Coordinate participant enrolments and programme administration with internal learning teams.

Monitor programme timelines and ensure all deliverables are completed on schedule.

Coordinate project activities across multiple stakeholders and locations.
Event & Venue Management

Coordinate hotels, venues and event logistics.

Manage relationships with external event vendors, printing suppliers and venue partners.

Coordinate room layouts, branding, signage and learning environments.

Ensure programme materials, participant packs and event collateral are available and correctly positioned.

Support venue walkthroughs before programme delivery.

Monitor venue readiness and resolve operational issues promptly.
3
Operational Delivery

Provide on-site operational support during learning programmes and leadership events.

Coordinate facilitators, ambassadors, venue teams and suppliers throughout programme delivery.

Manage last-minute programme changes and operational requests.

Ensure seamless participant experience throughout programme execution.

Monitor quality standards and ensure all operational activities align with programme requirements.
Experience

Experience supporting complex projects or programmes.

Experience coordinating learning programmes, events or large-scale training initiatives.

Experience working with multiple stakeholders and external vendors.

Experience working within fast-paced operational environments.
Knowledge & Skills

Project coordination

Event coordination

Stakeholder management

Vendor management

Logistics coordination

Microsoft Excel

Planning and organisation

Excellent Communication skills ( written and verbal)

Problem solving
Behavioural Competencies

Ownership and accountability

Exceptional attention to detail

Strong organisational capability

Adaptability and resilience

Initiative and proactive problem solving

Customer focus

Collaboration

Exceptional communication skills

Calm decision making under pressure
Travel Requirements

Occasional travel (up to 10%) to support programme delivery across locations.

Flexibility to support multi-day learning programmes and events outside standard business hours where required.
Critical Success Factors

Demonstrates a 'can-do' mindset and takes ownership without waiting for direction.

Notices operational issues before they become problems.

Thrives in fast-paced, live event environments.

Delivers consistently high standards with meticulous attention to detail.

Builds trusted relationships with clients, vendors and internal teams.

Balances multiple priorities while maintaining calm under pressure.