Learning Coordinator 2

Job Responsibilities JOB DESCRIPTION

• Review warranty reports and documents to verify dealer applications for accuracy
• Provide warranty management and support to dealers, handling daily warranty inquiries and resolving operational questions
• Analyze warranty data to identify dealers with abnormal performance; conduct on-site audits and coaching to ensure compliance with warranty policies and procedure manuals; prepare audit reports and track dealer follow-up performance
• Support ad-hoc report analysis and output as needed

Requirements

• Experience in automotive industry and related services; 2+ years in OEM warranty/technical/supplier recovery roles, or 3+ years in dealer warranty/technical positions; familiar with vehicle structure
• Strong automotive technical English reading and writing skills
• Proficient in Microsoft Excel, PowerPoint, and other office software

About Us GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com . With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.