Learning Coordinator - Learning Services (Contract Role)

Learning Coordinator - Learning Services (Contract Role)

To support the Learning Services team in the effective delivery of overall coordination for sessions and Catalog Management across different Academies & Regions. The person will be responsible for taking care of end-to-end training coordination, basic reporting requirements, consultative support & campaign support along with acting as an ambassador and consultant of Learning Standards.

Role & responsibilities

• Publication, Modification & Deactivation of training in LMS System (MyLearningLink) and enrolling users as required for all global catalog
• Monitor regular changes on the tool & process and update stakeholders and requestors about the changes
• Ensure meticulous testing of the courses for better Learner Experience
• Advocate and Ensure Global Governance of Catalog Standards
• Acting as a consultative business partner, facilitate, and liaise between requesters and stakeholders
• End to end PO and chargeback management
• Manage Flagship Programs & end to end Campaigns. Starting from nomination to tracking completion and reporting
• Maintenance of MLL Catalog & sanity
• Drive Process related Training
• Suggest, Drive, and Implement - Continuous Improvements Projects, Enhancements and Change requests
• Manage Global assignments for Campaigns and Drives
• Contribute towards UATs for LMS Release Feature and vendor integrations
• Ensure that KPIs and Metrics are met as per the standard definition
• Manage Communication - To contribute to Learning Services communications using a variety of mediums, mail, Intranet, meetings etc.
• Effective Enquiries Management and provide high quality customer service
• To keep up to date with current thinking on training practice and methods; e-learning development technology

Preferred candidate profile

2 - 5 years of experience in Learning & Development function

Experienced in handling and coordinating training sessions globally

Cornerstone OnDemand preferred

Ability to monitor and interpret the learning/training requirements

Excellent interpersonal skills

Excellent personal and time management skills

Excellent communication skills, both verbal and written

MS Tools skills