Learning, Development, & Engagement Specialist

Detailed Key Responsibilities

1. Learning & Development

• Training Needs Assessment: Identify organizational training and development needs through coordination with department heads, employee feedback, and performance trends.

• Learning Program Coordination: Manage and coordinate various learning and development initiatives, including:

  • Skill-based training
  • Behavioral and soft skills training
  • Compliance and regulatory training
  • Leadership development programs
  • Digital and workplace technology training
  • Workplace safety training
  • Product and solutions training

• Training Calendar & Learning Plans: Develop training calendars and learning plans aligned with business objectives.

• External Training Coordination: Source, coordinate, and manage external training providers and learning partners when necessary.

• Training Facilitation: Organize and facilitate internal and external learning sessions, workshops, and seminars.

• Training Evaluation & Monitoring: Monitor training attendance, participation, completion, and effectiveness.

• Training Reports & Analytics: Prepare post-training reports, evaluations, and analytics.

• Training Documentation: Maintain training records, certifications, and documentation.

2. New Employee Experience

• New Employee Orientation: Facilitate New Employee Orientation programs for all newly hired employees.
• Policy Compliance: Ensure completion and acknowledgment of company policies and the Employee Handbook.
• Onboarding Support: Support onboarding activities to ensure a positive and engaging employee experience from Day 1.

3. Employee Engagement & Culture

• Engagement Calendar Management: Develop and manage the annual employee engagement and cultural activities calendar.
• Employee Engagement Programs: Plan and execute employee engagement programs, including onsite and offsite events, celebrations, team-building activities, and company initiatives.
• Engagement Communications & Materials: Create engagement communications, promotional materials, posters, presentations, and event-related content.
• Employee Feedback & Surveys: Conduct employee surveys, engagement feedback activities, and pulse checks.
• Engagement Analysis & Reporting: Prepare survey analysis, engagement insights, and infographic reports for management review.
• Event Management & Logistics: Manage event logistics, coordination, supplier communications, and budget monitoring.
• Administrative & Operational Support: Handle administrative and operational requirements related to engagement activities and events.
• Culture-Building Initiatives: Promote a positive workplace culture through creative and impactful engagement initiatives.

4. Internal Communications & People Operations Support

• People Operations Announcements: Prepare and distribute People Operations announcements and notifications, including:

  • Holiday advisories
  • Birthday greetings
  • Employment anniversary recognitions
  • Employee-related communications and announcements

• Internal Communication Campaigns: Support internal communication campaigns and employee awareness initiatives.

• Employee Communications: Ensure timely and professional communication across all employee touchpoints.

• Other Related Duties: Perform other related duties and responsibilities that may be assigned by the immediate head or management from time to time in support of business operations and organizational objectives.

  MINIMUM QUALIFICATIONS

  Job Requirements

  Education & Experience

  • Bachelor’s degree in Human Resources, Psychology, Business Administration, Communication, or any related field.
  • Minimum of 5 years of relevant experience in Talent Development, Learning & Development, Employee Engagement, HR, or related functions.
  • Proven experience in organizing corporate events, employee engagement activities, and training programs.
  • Strong background in training coordination, facilitation, and learning administration.

  Skills & Competencies

  • Excellent verbal and written communication skills.

  • Creative and highly skilled in presentation and graphic design tools such as:

    • Canva
    • Microsoft PowerPoint
    • Microsoft Office/365
    • Other multimedia or design platforms

  • Strong event management and project coordination skills.

  • Highly organized, with strong attention to detail and the ability to manage multiple projects simultaneously.

  • Proficient in preparing reports, surveys, analytics, and engagement presentations.

  • Strong interpersonal skills, with the ability to engage employees across all organizational levels.

  • Experience in employee communications, employer branding, or culture-building initiatives is an advantage.

  • Proficient in Microsoft Office applications and digital collaboration tools.

  • Ability to work independently, collaboratively, and in a fast-paced environment.