Learning Development Manager

Main Duties and Responsibilities:

• Supports the Directors of L&D by partnering with L&D team members to design, implement, and evaluate learning strategies aligned with business objectives.
• Lead orientation and onboarding initiatives, including content updates, logistics, reporting, and participant experience.
• Design, develop, and facilitate leadership development programs for supervisors, managers, and emerging leaders.
• Actively support talent management, succession planning, and development of high-potential employees.
• Develop leadership or professional development programs for management-level team members.
• Consult with business leaders to identify capability gaps and recommend effective learning and performance solutions.
• Manage and continuously enhance the TIDE Internship Program, ensuring alignment with workforce planning and talent development objectives.
• Lead, coordinate, and oversee all internship and job shadowing programs in collaboration with divisional heads and key stakeholders.
• Serve as the primary liaison among interns, educational institutions, divisional leaders, and program stakeholders.
• Oversee recruitment, onboarding, engagement, evaluation, and completion of activities for internship and job shadowing participants.
• Build and maintain relationships with schools, colleges, universities, and external partners to strengthen talent pipelines.
• Manage departmental trainers and ensure consistency and effectiveness of learning delivery across the organization.
• Create and maintain training materials, facilitator guides, and other learning resources.
• Administer and maximize utilization of the A-Cloud Learning platform and other learning technologies in collaboration with the Learning Coordinator.
• Develop dashboards, reports, and learning analytics to measure participation, effectiveness, and business impact throughout assigned divisions.
• Deliver engaging, interactive, and culturally relevant learning experiences for diverse audiences.
• Maintain accurate records and archives of learning, internship, and talent development activities.
• Perform other duties assigned by management.

Required Qualifications:

• Minimum bachelor's degree in human resources, Education, Organizational Development, Business, or related field, or equivalent experience.
• 3-5 years of progressive experience in learning and development, training, talent development, or related discipline.
• Strong facilitation, coaching, and presentation skills.
• Experience designing and delivering adult learning programs.
• Experience managing projects and multiple priorities.
• Strong business acumen and stakeholder management skills.
• Proficiency in Microsoft Office Suite, PowerPoint, Canva, learning systems, and reporting tools.
• Ability to analyze data and make recommendations based on findings.