Learning Quality Assurance Specialist

Description Hybrid 3 days onsite in Richmond, VA

Our client seeks a Learning Quality Assurance Specialist to validate eLearning courses and digital assets within the LMS for an enterprise HR learning experience design team. The specialist will execute functional and content QA, stress-test SCORM/xAPI courses, and provide clear, actionable feedback to ensure usability, accessibility, and accurate tracking. This pilot role will support designers and stakeholders by delivering timely and thorough quality checks with an expected 48-hour turnaround.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $30.00 to $35.00/hr. w2

Responsibilities

• Execute comprehensive functional and content QA checklists for new learning products.
• Stress-test courses within the LMS to uncover edge cases, navigation defects, scoring errors, and tracking issues.
• Document defects with clear, reproducible steps and provide actionable remediation guidance.
• Validate SCORM/xAPI reporting, bookmarking, completion, and scoring logic.
• Review digital assets and supplementary materials for technical integrity and editorial quality.
• Partner with designers and stakeholders to prioritize fixes and validate resolutions.
• Adhere to a baseline turnaround of approximately 48 hours per QA cycle.

Experience Requirements

• At least 2 years of experience in Quality Assurance, Copy Editing, or Instructional Design.
• At least 1 year testing and troubleshooting SCORM/xAPI eLearnings within an LMS.
• At least 1 year working with Articulate 360 tools, including Storyline and Rise.
• 3+ years of QA for digital learning experiences preferred.
• Experience using structured QA checklists for functional and content reviews.
• Experience reviewing ILT decks, facilitator guides, and video content.
• Familiarity with accessibility testing for eLearning, including screen readers and keyboard navigation.
• Understanding of course authoring workflows to support troubleshooting.

Education Requirements

• High School Diploma, GED, or equivalent certification.