Learning Solutions Technologist, Dept of Educational Development

[What the role is]

Most Positive Workplace Collaboration Award – Singapore International Chamber of Commerce (SICC) Awards 2025

Ranked #19 for The Straits Times Singapore’s Best Employers 2024 & 2025

As Singapore's first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is as a polytechnic for all ages, we prepare our learners to be life ready, work ready, and world ready for the transformation of Singapore. Our vision is to be a caring community of inspired learners committed to serving with mastery.

[What you will be working on]

You will work with a team of Learning Solutions Technologists to implement EduTech-related projects within Singapore Polytechnic. You will also be involved in the management of enterprise EduTech systems such as Learning Management System and Learning Analytics platforms and provide technical solutions to meet end-users’ teaching and learning requirements. This role will also give you an opportunity to collaborate with other technologists in other polytechnics on joint initiatives to enhance EduTech-enabled Teaching and Learning.

Responsibilities:-

• Manage and/or support the end-to-end implementation and daily operations of enterprise EduTech-related project, including procurement, system implementation, service improvements, issue tracking and resolution, and technical support.
• Conceptualize, and implement process and operational enhancements for EduTech platforms to increased productivity and to meet stakeholder requirements.
• Conceptualize and lead implementation EduTech projects (proof-of-concepts, scale-up etc.)
• Provide technical solutioning for end-users, i.e. academic staff, which includes user requirements gathering, identification of business needs, and proposing solutions to meet the requirements.
• Exploration of new technologies to support SP’s key teaching and learning (T&L) initiatives including working with other institutes of higher learning on joint exploration projects on new T&L technologies.

Successful candidate will be offered a 2-year contract in the first instance.

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

[What we are looking for]

• Relevant qualifications in Computer Science, Engineering, or Information Systems or equivalent
• Minimally 4 years of experience in the area of project management, procurement, implementation and management of enterprise-wide systems, preferably in a Civil Service/Public Service setting
• Able to work in an environment using Cloud systems
• Fluent in a variety of programming languages, software, and systems
• Competent computing and scripting skills
• Passion and interest in technologies especially EduTech
• Strong analytical and problem-solving ability
• Strong interpersonal skills to engage with all levels of staff, including senior stakeholders to bridge user requirements and technical solutions
• Strong communication skills (written and spoken)
• Ability to multi-task and work within tight deadline
• Ability to work both independently and in a team
• Detail-oriented and highly organised

Knowledge and experience with the following would be an advantage:

• Managing EduTech or Learning Analytics systems for an institution of higher learning
• AWS services (Bedrock, SageMaker, Athena, RDS, ECR, ECS, EMR, Lambda, Redis, etc.).
• Building and maintaining data pipelines, data wrangling and working with structure and unstructured datasets.
• Developing and implementing AI applications, prototypes or POC using Large Language Models.
• Sound knowledge of government security policy and compliance guidelines