Learning Support Executive

Job Summary

We are looking for a Learning Support Executive to join a growing HappinessCue team in Lucknow. The role will support people looking for practical academic guidance, from school and subject decisions to higher education, study planning and learning-related concerns. The person will understand the requirement, identify the relevant guidance pathway, coordinate with the appropriate expert or internal team, maintain follow-ups and ensure a clear client experience. HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.

Responsibilities

• Understand the requirement, identify the relevant guidance pathway, coordinate with the appropriate expert or internal team, maintain follow-ups and ensure a clear client experience.
• Support people looking for practical academic guidance, from school and subject decisions to higher education, study planning and learning-related concerns.
• Communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance.
• The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams.

Requirements

• Experience in education counselling, student services, admissions, mentoring or customer-facing education roles will be useful.
• The expected experience range is 0-4 years; strong candidates with closely relevant experience may also be considered.