Learning Systems Administrator

Purpose of the role

The Learning Systems Administrator plays a critical role within Auto & General's learning function, providing essential operational support for the Learning Management System (LMS). This position actively contributes to upholding learning governance and ensuring a seamless, efficient learning experience for all Auto & General employees.

Collaborating closely with stakeholders across all functions, the Learning Systems Administrator is responsible for delivering exceptional customer service, managing learning-related enquiries, and overseeing accurate reporting and record management to maintain high standards of service delivery.

Position Accountabilities

The Learning Systems Administrator is directly accountable for:

• Performing day-to-day management of the LMS and any associated platforms, including course creation, session setups, enrolments, and attendance marking.
• Providing first-line user support for LMS-related queries and technical issues.
• Maintaining accurate learning records and ensuring data integrity within the LMS.
• Assisting in the implementation and adherence to learning governance policies and procedures.
• Generating standard LMS reports as required.
• Supporting the Learning Systems Consultant in system testing and configuration updates.
• Performing administrative tasks for our enterprise Registered Training Organisation (RTO).

What experience you’ll bring

Qualifications and Experience

Essential:

• Demonstrated experience in LMS administration and support (preferably with Docebo).
• Strong attention to detail for data entry, course setup, and record keeping.
• Good understanding of learning processes and user support.
• Basic reporting and data extraction skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in a team environment and manage multiple tasks.
• Proficiency in Microsoft Office Suite.

Desirable:

• Certificate IV in Training and Assessment (TAE40122 or equivalent).
• Experience working for a Registered Training Organisation (RTO).

Location: North Lakes

This role is based at our North Lakes office. Save the long commute to Brisbane and work for a growing company close to home and within walking distance to some of the north side’s best retail outlets, restaurants and other amenities.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including:
• • Personalised rewards and peer-to-peer recognition
  • Exclusive discounts and savings across more than 600 top retailers
  • A comprehensive recognition program that celebrates milestones and achievements—helping you feel valued every step of the way
• ...