Learning&Development (Level Supervisor)

Job Title: HR – Learning & Development / HR Operations

Job Summary

Responsible for managing the full scope of Learning & Development (L&D) and Training, from training needs analysis and annual planning through implementation, evaluation, reporting, and compliance. The position also supports the HR Manager by conducting preliminary reviews of HR documents, reports, and team outputs to ensure accuracy, completeness, and compliance before final approval.

Key Responsibilities

Learning & Development / Training

• Manage the full scope of L&D and Training activities for the organization.
• Conduct Training Needs Analysis (TNA) with each department and prepare the Annual Training Plan.
• Develop and manage the annual training budget and monitor training expenses.
• Coordinate and organize In-house, Public, On-the-Job, Technical, Leadership, Soft Skills, and Mandatory Training.
• Source, evaluate, and coordinate with training providers, consultants, and external instructors.
• Coordinate internal trainers and support the development of training materials.
• Manage training schedules, invitations, attendance, facilities, and all related documentation.
• Monitor training completion and evaluate training effectiveness and post-training results.
• Maintain employee training records, Training Matrix, Skill Matrix, and training history.
• Prepare monthly/annual Training Reports, KPIs, and L&D analysis for management.
• Support Competency Development, Career Development, Talent Development, Succession Planning, and Individual Development Plans (IDP) as assigned.
• Coordinate training and documentation required by the Department of Skill Development (DSD) and ensure compliance with applicable requirements.
• Support training-related requirements for IATF 16949, ISO, customer audits, and internal/external audits.
• Identify opportunities to improve L&D processes through digital tools, automation, and AI.

HR Document Review & HR Manager Support

• Support the HR Manager in conducting the first-level review of HR documents and team outputs before submission for final review/approval.
• Check documents for accuracy, completeness, consistency, supporting evidence, and compliance with company procedures.
• Review HR reports, memos, announcements, letters, forms, employee documents, and other HR-related submissions prepared by team members.
• Verify key information and identify errors or missing information before forwarding documents to the HR Manager.
• Follow up with responsible team members for corrections and ensure documents are completed within the required timeline.
• Support the HR Manager in monitoring HR action plans, deadlines, departmental KPIs, and outstanding tasks.
• Act as a coordination point within the HR team when clarification or preliminary document checking is required.
• Support HR projects, audits, policy implementation, and other assignments from the HR Manager.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Psychology, Organizational Development, or related fields.
• At least 5 years of HR experience, with strong hands-on experience in L&D / Training.
• Good knowledge of Training Needs Analysis, Training Plan, Training Matrix, Training Evaluation, Competency, and Employee Development.
• Experience with Department of Skill Development (DSD) requirements is preferred.
• Manufacturing or Automotive industry experience will be an advantage.
• Detail-oriented with strong document review and accuracy-checking skills.
• Able to coordinate and follow up effectively with employees at different levels.
• Good communication, presentation, analytical, and organizational skills.
• Good command of Microsoft Office; ability to use AI / digital tools for HR work is an advantage.
• Good command of English.

Key Competencies:
Learning & Development | Training Management | TNA | Competency Development | Training Compliance | HR Documentation | Quality Checking | Attention to Detail | Coordination | HR Analytics | Continuous Improvement