Leasing Administrator

Leasing Executive / Lease Administrator - Recruitment Summary

Experience Required

• 2-4 years of experience in Leasing, Property Management, Lease Administration, Customer Service, or a similar role.
• Experience within real estate, commercial leasing, property developers, business parks, or asset management environments preferred.

Education

• Bachelor's Degree in any discipline.

Key Responsibilities

Customer Interaction

• Explain lease terms, conditions, and leasing processes to customers.
• Coordinate with customers regarding lease documentation and renewals.
• Process lease renewal reminders and ensure timely follow-up.
• Resolve customer inquiries and complaints while maintaining high customer satisfaction.

Lease Administration

• Review lease information against Customer Confirmation Forms (CCF) and offer letters before issuing contracts.
• Monitor lease renewals, new leases, terminations, and workflow activities within the system.
• Ensure all lease agreements are properly issued, signed, recorded, and maintained.
• Generate and distribute Ejari certificates.
• Coordinate lease termination and repossession processes with Finance, Legal, and Business units.

Database & System Management

• Maintain accurate lease records and supporting documentation.
• Monitor occupancy data, available space, lease expiries, and churn reports.
• Ensure lease management tasks are completed according to leasing guidelines.
• Update and maintain all lease records in the system.

Coordination & Reporting

• Coordinate with Finance regarding payments and receipts.
• Liaise with Legal on repossession cases.
• Support departmental KPI reporting and management reports.
• Ensure compliance with company policies and leasing procedures.

Must-Have Skills

• Lease Administration
• Lease Renewals & Terminations
• Customer Service & Customer Relations
• Documentation Management
• Contract Administration
• Data Management & Record Keeping
• Strong Attention to Detail
• Reporting & Follow-up Skills
• Excellent English Communication Skills

Preferred Skills

• Oracle
• Yardi
• Salesforce
• Ejari Processing
• Property Management Systems
• Commercial Leasing Experience