Leasing Agent

Care with Heart. Work with Purpose. Come join our awesome team as Leasing Agent at Trail Heights I in Anchorage, Alaska!

Trail Heights I is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. The Leasing Agent is Responsible for assisting with advertising and outreach for the property to maintain waitlist. Meet with all applicants, showing apartments, processing rental and renewal paperwork, maintain a positive and professional relationship with residents and community.

Job Highlights:

• Full-time Monday-Friday 8:00am-5:00pm
• Pay Range: $21.25/hr-$24.00/hr based on experience

Why You’ll Love It Here

• Supportive, caring leadership that truly values your voice
• A positive, team-oriented environment where you can rely on one another
• A beautiful, welcoming campus you’ll enjoy coming to each day
• Opportunities for career growth and ongoing development
• Purpose-driven work that makes a meaningful difference every day

What We Offer

• Medical, Dental & Vision Insurance
• National Pension Plan (fully vested in 5 years)
• Paid Time Off + Personal Days
• Life Insurance & Short-Term Disability
• Employee Assistance Program
• Wellness incentives (earn up to $350)
• Get paid early (access up to 50% of earnings)
• Referral bonuses & scholarship opportunities

What You Bring (Requirements)

• High school diploma or equivalent and one (1) year of leasing experience.
• Familiarity with general office procedures.
• Must possess a positive attitude, high level of flexibility, effective communicator, and detail orientated with the ability to work with minimal supervision, focus on completing assigned tasks in a timely manner, and a willingness to get involved.
• Ability to work on multiple projects simultaneously.
• Ability to handle confidential information professionally.
• Must have a valid drivers license and reliable transportation. (Some travel required.)
• Excellent organizational skill and time management skills
• Pass background screening (drug, employment history and criminal)

Preferred Skills:

• Knowledge of Fair Housing Laws.
• Certified Occupancy Specialist (COS) or equivalent preferred

What You’ll Be Responsible For

• Responsible for processing rental applications, certifications, rent calculations and prepare leasing documents in accordance with the regulatory agency’s specifications and Fair Housing Laws.
• On a daily basis, provides general office support for Administrative Services Staff.
• Answer phones and schedule appointments
• Assist with promotion of unoccupied units through various media and advertising techniques.
• Show apartments to prospective clients.
• Validate application information and references.
• Represents the company in a positive, professional manner to all callers, guests and staff.
• Assist in updating and maintaining waitlist

About Us Within our National Housing Corporation, we provide permanent supportive housing and services for seniors, veterans, families, and individuals with disabilities, helping communities thrive nationwide. Unlike many housing organizations, we focus on long-term stability through wraparound support services tailored to each of our communities. We also prioritize strong community collaboration, connecting residents to essential resources that support independence, dignity, and lasting success.

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organization’s shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.