Leasing Agent

About the Company

At Crystal Property Services, we are passionate about creating strong communities and fostering long-term relationships with our tenants. Our company is dedicated to providing exceptional service and creating spaces where people feel safe, welcome, and valued.

About the Role

As the on-site Leasing Agent for our multifamily team in Atlanta, GA, this role serves as the face of the property—connecting with people, showcasing homes, and ensuring a seamless experience for prospective and current residents. With a natural talent for sales, energy, and professionalism, the Leasing Agent plays a vital part in driving occupancy and maintaining a welcoming community.

Responsibilities

• Engage warmly with prospective residents and build genuine rapport from first contact.
• Guide prospects through the leasing journey by providing detailed information on pricing, floor plans, amenities, availability, and neighborhood insights.
• Schedule and confirm appointments, prepare for and conduct in-person or virtual tours, and deliver personalized experiences.
• Manage and respond to all prospect communications (phone, email, text, chat) quickly and effectively.
• Follow up with prospects post-tour to answer questions and support them through the application process.
• Assist with marketing efforts, including cross-selling sister properties within our portfolio when appropriate.
• Maintain accurate and organized records of lead activity, communications, and application progress.
• Collaborate with the property and maintenance teams to ensure a smooth move-in and high resident satisfaction.
• Stay up-to-date on local rental market trends and competitor offerings.
• Represent the values and service standards of Crystal Property Services with a positive and polished approach.

Qualifications

• Experience with calling platforms and CRM tools.
• Basic understanding of sales and marketing workflows.
• Familiarity with lead management and follow-up processes.

Locations

We currently have open Leasing Agent positions at several properties and locations.