Leasing Agent

The Leasing Agent plays a vital role in supporting the leasing operations at a student housing apartment portfolio serving UC Berkeley students. As a key point of contact for prospective residents, you will assist with leasing inquiries, tours, applications, and general resident relations. This is an entry-level role ideal for individuals interested in gaining experience in property management, real estate, or student housing operations.

Key Responsibilities:

Leasing & Tours:

• Conduct property tours for prospective residents, showcasing available units and community features.
• Provide detailed information on leasing terms, rental rates, and apartment features.
• Assist in responding to leasing inquiries via phone, email, or in person.

Leasing Process Support:

• Help with application processing, collecting documents, and explaining lease agreements.
• Coordinate lease signings and move-in processes for new residents.
• Maintain accurate records in leasing software, ensuring all documentation is complete and up to date.

Resident Relations:

• Assist with current resident communications regarding leasing renewals, maintenance requests, and community updates.
• Address resident concerns and escalate issues to the Leasing Manager when necessary.

Marketing & Outreach:

• Collaborate with the leasing and marketing team to promote the property via social media, on-campus outreach, and events.
• Distribute marketing materials and engage with students during campus events, open houses, and tabling activities.
• Assist with the creation of social media content to drive engagement and leasing interest.

Community Engagement:

• Help plan and execute resident events to foster a positive living environment and sense of community.
• Act as an ambassador for the property, fostering relationships with UC Berkeley students and ensuring a welcoming atmosphere.

Administrative Support:

• Assist with office administrative duties, including answering phones, managing emails, and organizing leasing files.
• Ensure the leasing office is clean, organized, and fully stocked with marketing materials and forms.

Other duties as assigned by Manager.