Leasing Agent

Leasing Agent – The Gordon Residences

Corvallis, Oregon

Obie Companies is seeking an energetic, personable, and highly organized Leasing Agent to join the pre-opening team for The Gordon Residences, a newly constructed 92-residence community in Corvallis, Oregon, scheduled to open in July 2027.

Boutique Property Management LLC, a subsidiary of Obie Companies, is the managing entity overseeing The Gordon Residences.

The Leasing Agent will play an important role in the successful lease-up and opening of the property. Working from our pre-opening leasing office, this position will serve as a primary point of contact for prospective residents, conduct tours of the model residence and property, manage leasing inquiries and follow-up, and guide prospective residents through the application and leasing process.

The position requires regular on-site presence and a schedule that may include evenings and weekends based on leasing activity and prospective resident availability.

A pre-employment drug screen and background check will be conducted as part of the hiring process.

Summary

The primary objective of the Leasing Agent is to support the successful pre-leasing, lease-up, and opening of The Gordon Residences by providing an exceptional experience to prospective residents and converting qualified prospects into residents.

The Leasing Agent will manage prospective resident inquiries from initial contact through lease execution and move-in while maintaining accurate leasing records and ensuring that the model residence, leasing office, and property are consistently presented to a high standard.

As the property transitions from pre-opening to operations, the position will continue to support leasing, resident retention, and general property operations.

Duties and Responsibilities

• Serve as a welcoming and knowledgeable first point of contact for prospective residents through in-person visits, telephone calls, email, website inquiries, and other lead sources.
• Conduct professional and engaging tours of the model residence, available residences, amenities, common areas, and property, communicating the features and benefits of The Gordon Residences.
• Develop a thorough understanding of residence types, floor plans, rental rates, amenities, availability, lease terms, and community features in order to accurately respond to prospective resident questions.
• Manage prospective resident leads throughout the leasing process, including timely follow-up with prospects following inquiries and property tours.
• Maintain accurate traffic logs, guest cards, prospect records, leasing activity, and follow-up information.
• Assist prospective residents with applications and required documentation; process applications and communicate application status in a timely and professional manner.
• Coordinate with the Property Manager to prepare leases and related leasing documents and ensure all required paperwork is accurately completed by all parties prior to move-in.
• Enter prospect and resident activity into AppFolio accurately and timely.
• Coordinate with the Property Manager and other team members to achieve pre-leasing, occupancy, and property opening goals.
• Assist with leasing and marketing initiatives designed to generate awareness, traffic, and qualified prospective residents during the pre-opening and lease-up period.
• Assist with online listings, marketing communications, outreach efforts, leasing events, and other promotional activities as needed.
• Maintain current knowledge of property availability and communicate leasing activity, prospect feedback, and market observations to management.
• Ensure the leasing office, model residence, tour route, available residences, community amenities, and common areas are consistently clean, organized, welcoming, and ready for prospective resident tours.
• Promptly communicate maintenance, safety, cleanliness, or presentation concerns to appropriate team members.
• Assist with planning and coordinating resident move-ins leading up to and following the property's opening.
• Assist with documentation and other resident-related activities as the property transitions to stabilized operations.
• Support resident retention efforts, resident communications, and general property operations as needed.
• Attend training and professional development programs as required.
• Comply with all Fair Housing and Equal Housing Opportunity requirements.
• Comply with applicable federal, state, and local landlord/tenant laws and company policies and procedures.

Qualifications

• High school diploma or equivalent required.
• Authorization to work in the United States.
• Previous multifamily leasing, property management, hospitality, sales, or customer service experience preferred.
• Experience working in a lease-up or new property opening environment is a plus.
• Working knowledge of Microsoft Office applications.
• Strong interpersonal and communication skills with the ability to establish rapport with prospective residents.
• Professional and polished customer-service approach.
• Strong organizational skills and attention to detail.
• Ability to effectively manage multiple prospects, deadlines, appointments, and priorities.
• Self-motivated and comfortable working in a dynamic pre-opening environment where processes, responsibilities and priorities evolve as the property approaches opening.
• Ability to work independently while contributing positively to a collaborative team environment.
• Ability to exercise sound judgment, resolve concerns professionally, and communicate effectively with residents, prospects, coworkers, vendors, and other partners.
• Availability to work weekends and occasional evenings as required by leasing and marketing activities.

Work Environment

During the pre-opening period, this position will operate primarily from a professional leasing office and model residence in Corvallis, Oregon. As construction progresses and the property opens, the position will also work throughout the residential property, including individual residences, amenities, common areas, and outdoor property grounds.

This role requires the employee to be in the office or on-site on a daily basis and to regularly accompany prospective residents throughout the property.

Physical Requirements

• Regular use of a computer, telephone, and other standard office equipment.
• Frequent walking and standing while conducting property tours.
• Ability to navigate residences, common areas, outdoor property grounds, walkways, and stairs while under construction and post construction.
• Ability to carry or move objects weighing up to 20 pounds.
• Ability to perform the physical activities necessary to prepare and maintain the leasing office and model residence for prospective resident visits.

PERFORMANCE STANDARDS

CUSTOMER SERVICE

• Maintain a service-oriented approach and commitment to delivering the highest level of service, quality, and value to prospective residents, residents, employees, partners, and vendors.
• Provide prospective residents with a welcoming, professional, responsive, and informative leasing experience from initial inquiry through move-in.

LEASING & FINANCIAL

• Contribute to achievement of established pre-leasing, occupancy, and revenue goals for the property.
• Consistently and promptly follow up with prospective residents and effectively advance qualified prospects through the leasing process.
• Maintain accurate leasing records and provide timely information regarding leasing activity, prospect feedback, and property availability.

PEOPLE

• Be a positive brand ambassador for The Gordon Residences, Boutique Property Management, and Obie Companies within the organization and the Corvallis community.
• Maintain a positive and cooperative work environment.
• Communicate professionally and effectively with prospective residents, residents, coworkers, vendors, and community partners.
• Proactively ask questions and seek input when needed to determine the appropriate course of action.

QUALITY

• Maintain the leasing office, model residence, tour route, and property presentation at a consistently high standard.
• Complete leasing documents, prospect records, and resident information accurately, thoroughly, and timely.
• Consistently perform work at a high level of quality while meeting established schedules, leasing goals, and company expectations.

Pay: $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have experience with Appfolio software?

Experience:

• Residential leasing: 1 year (Preferred)

Work Location: In person