Leasing & Front Office Assistant

REMS, Inc., a local property management and real estate company, is seeking a dependable, personable, and organized Leasing & Front Office Assistant to join our Torrance office.

This is an entry-level position with room to grow. Prior property management or leasing experience is not required. We are willing to train the right person.

We're looking for someone who communicates well, is comfortable speaking with people, follows through on tasks, and brings a positive and professional attitude to work each day.

You'll work closely with our Leasing Director and Operations Manager, helping with incoming rental leads, scheduling showings, prospect follow-up, front-office coverage, and general administrative support.

Pay & Benefits

• $19.00–$20.00 per hour, depending on experience
• Full-time, Monday–Friday
• 90-day compensation review based on performance and demonstrated ability to independently handle the core responsibilities of the position
• Medical insurance – REMS pays 90% of the employee premium
• Dental insurance – REMS pays 90% of the employee premium
• 40 hours of paid sick time per year
• Paid holidays after eligibility requirements are met
• Paid vacation after eligibility requirements are met
• Job-related education reimbursement with prior approval
• Training provided with opportunities to learn leasing and property management and take on additional responsibilities over time

Responsibilities

• Answer incoming telephone calls and assist or route callers appropriately, including leasing inquiries, resident and maintenance calls, vendor calls, and general office inquiries
• Respond to rental inquiries by phone, email, and online platforms
• Provide prospective renters with basic information about available rental properties
• Schedule and coordinate property showings
• Follow up with prospective renters after inquiries and showings
• Encourage interested and qualified prospects to submit rental applications
• Maintain accurate lead, prospect, showing, and follow-up information in our systems
• Greet clients, residents, vendors, and other visitors to the office
• Assist with general correspondence, scanning, filing, and administrative work
• Help maintain an organized and presentable front office, including light office upkeep and routine office tasks
• Provide administrative support to our leasing and property management teams as needed

As you gain experience, we expect to train you on additional parts of the leasing process and provide opportunities to take on greater responsibility.

What We're Looking For

The ideal candidate is:

• Friendly and professional on the phone and in person
• Comfortable speaking with different types of people throughout the day
• Dependable and punctual
• Organized and able to manage multiple conversations, appointments, and follow-ups
• Able to communicate clearly and professionally in writing
• Comfortable using computers, email, web-based software, and standard office equipment
• Willing to learn, accept feedback, and follow established procedures
• Able to work independently while also functioning as part of a small office team
• Motivated to develop new skills and take on additional responsibilities
• Someone who follows through rather than waiting to be reminded

Prior leasing or property management experience is not required.

Previous experience in customer service, reception, hospitality, retail, administrative work, or another customer-facing position is helpful but not required.

Schedule & Location

Monday–Friday, 8:30 AM–5:00 PM
In Person – Torrance, California

This is an in-office position and is not remote.

Our office is open to the public from 9:00 AM–12:00 PM and 1:00 PM–5:00 PM.

Reporting & Training

This position reports to our Operations Manager, with day-to-day leasing guidance and training provided by our Leasing Director.

About REMS, Inc.

REMS, Inc. is a Torrance-based property management and real estate company serving rental property owners and residents throughout the greater Los Angeles and South Bay areas.

Our team handles the day-to-day operations of residential rental properties, including leasing, resident communication, maintenance coordination, rent collection, accounting, and property management.

We're looking for someone interested in becoming a dependable part of our team, learning the business, and growing into additional responsibilities over time.

To Apply

Please submit your resume through Indeed.

We are especially interested in candidates who are looking for a stable, long-term opportunity and who value working in a professional, team-oriented office environment.

REMS, Inc. is an equal opportunity employer and considers applicants without regard to legally protected characteristics. REMS will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.

Job Type: Full-time
Pay: $19.00–$20.00 per hour
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Work Location: In person

Pay: $19.00 - $20.00 per hour

Expected hours: 37.5 – 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Work Location: In person