Leasing and Operations Assistant

JOB SUMMARY

The Leasing and Operations Assistant is directly assisting the Operations and Leasing team in all administrative tasks, including but not limited to documentation and clerical tasks of the Department.

Directly assist in leasing administration and daily mall operations by supporting tenant coordination, maintaining lease documentation, monitoring operational standards and assists in ensuring efficient delivery of services that enhance the overall customer experience.

RESPONSIBILITIES

1. Leasing Administration

   • Prepare lease documents, maintain tenant records, monitor lease expirations coordination between mall Administration and Merchants

2. Tenant Coordination

   • Serves a liaison between tenants  and mall management; address inquiries and coordinate concerns

3. Operations Support

   • Assists in monitoring daily mall operations, housekeeping, security, maintenance and common areas

4. Tenant Compliance

   • Assist communication with tenants to comply with house rules and lease provisions

5. Documentation & Reporting

   • Prepare reports, maintain database, and organize leasing and operational files.

6. Customer Service

   • Assist customers and tenants by responding professionally to inquiries and concerns.

QUALIFICATIONS

• Bachelor's in science graduate from a four-year university in Business Administration, Management, Accounting, Finance or Real Estate preferred
• Preferably 1-3 years experience in commercial leasing, mall and retail  operations, customer service or tenant relations and administrative support.