Leasing and Property Manager

Dallas | Arlington | Carrollton - Leasing & Property Manager - Base + Bonus

The Leasing & Property Manager will drive WorkBay success in their home market by: Leasing WorkBay properties to outstanding business tenants, assuring positive owner-tenant relationships, driving industry-leading tenant retention rates, and assisting with the management of WorkBay properties and assets.

About WorkBay

WorkBay is a premier provider of small industrial spaces dedicated to supporting entrepreneurs and small business owners. We offer flexible leasing options and a diverse range of unit sizes, making it easy for businesses of all kinds to find the right space and grow.

Business Development

-Manage tenant showings and post-showing leads

-Conduct in-person showings of properties with prospective tenants

-Use WorkBay CRM program to track tenant leads and maintain a robust lead pipeline

-Develop tenant leads through cold calling and competitor site visits

Lease Management

-Bring leads to a successful close by signing tenants to WorkBay-approved leases

-Understand & assist with Appfolio app, CRM, & lease-up processes & explain the lease to incoming tenants

-Facilitate the move-in and move-out of tenants (keys, etc.)

-Assist with lease renewals and customer retention

-Conduct move-out security deposit reviews of departing tenants

-Assist with evictions as needed

Tenant Support and Retention

-Maintain positive relationships with existing and prospective tenants.

-Assist tenants with onboarding (insurance, licensing, deposit, payments, pictures, etc.)

-Make daily visits to tenants - building and confirming tenant satisfaction and loyalty

-Assist with additional key, signage, and other tenant requests

-Assist with tenants' day-to-day issues

Property Management

-Conduct site visits and inspections

-Help manage properties by reporting tenant and property maintenance requests

-Learn to operate our property management software (Appfolio)

-Facilitate successful tenant support from the home office

WorkBay Business and Brand Development

-Be the WorkBay eyes and ears in your respective market

-Assist with future property acquisitions via on-site visits, inquiries, and cold calls

-Assist with any other responsibilities at WorkBay's discretion

-Strive to exceed WorkBay and tenant expectations in all areas

Qualifications

-Strong interpersonal skills

-Prefer 2 or more years of strong performance in business-to-business sales (B2B sales), account management, business development, or outside sales

-Real estate or property management experience is helpful but not required

-Bilingual: Spanish and English speaking is a plus, but not required

-Proven time management skills

-Excellent phone etiquette and demonstrated customer service skills

-Proactive approach to problem-solving with the ability to influence positive outcomes

-Strong attention to detail; self-directed; and the ability to multitask

-Experience with HubSpot or comparable CRM tools (Salesforce) to manage pipelines