Leasing & Sales Admin

About the role

Leasing & Sales Admin oversees end-to-end commercial leasing administrative functions, tenant relations, and lease contract administration for the property portfolio. Drives lease space occupancy, manages tenant onboarding, turnover, billing/collections coordination, and contract renewals while ensuring compliance with tenant House Rules and corporate operational standards.

Key responsibilities

• Drives commercial lease space occupancy and tenant acquisition through social media and appropriate marketing channels
• Reviews tenant accounts, contracts, common area charges, and operational charges across commercial establishments
• Serves as the primary point of contact providing immediate assistance for tenant service requests, operational concerns, and inquiries
• Maintains complete, organized, and up-to-date tenant physical and digital files, lease agreements, and operational records
• Manages tenant onboarding, turnover, and contract renewals
• Coordinates billing and collections activities

About you

• Bachelor's Degree in Business Administration, Real Estate Management, Marketing, Commerce, Communications, or a related field
• 1–3 years of hands-on experience in leasing administration, commercial property management, tenant relations, real estate operations, or contract management
• Strong knowledge of commercial leasing processes, contract documentation, CUSA calculations, and tenant onboarding procedures
• Excellent written and verbal communication, negotiation, conflict resolution, and customer service skills
• Proficient in MS Office (Excel, Word, PowerPoint), digital file management, and familiarity with real estate management software/CRMs
• Knowledge of property social media marketing and basic platforms for vacancy generation