Leasing Assistant/Admin Assistant - Haitian Creole

Job Summary

We are seeking a dynamic and detail-oriented Leasing Assistant/Admin Assistant fluent in Haitian Creole to join our property management team. This role is vital in supporting leasing operations, managing administrative tasks, and ensuring excellent customer service for prospective and current tenants. The ideal candidate will possess strong organizational skills, experience with property management tools, and a passion for creating positive tenant experiences. This paid position offers an exciting opportunity to grow within the real estate and property management industry while making a meaningful impact on our community.

Duties

• Assist prospective tenants by providing detailed information about available properties, lease terms, and application procedures in Haitian Creole.
• Manage lease or rental agreement documentation using property management software such as AppFolio, ensuring accuracy and compliance with legal standards.
• Coordinate lease renewals, move-ins, and move-outs while maintaining organized filing systems for all tenant records.
• Communicate effectively with tenants, landlords, and vendors via phone, email, and in person to resolve inquiries promptly and professionally.
• Support property maintenance requests by documenting issues, scheduling repairs, and following up to ensure timely resolution.
• Uphold Fair Housing regulations and Section 8 guidelines during tenant screening and leasing processes.
• Assist with budgeting, rent collection, conflict management, and other administrative functions related to property management operations.

Qualifications

• Proven experience with property management software such as AppFolio or other, or similar tools.
• Previous administrative experience within real estate or property management preferred.
• Excellent customer service skills with the ability to communicate clearly in Haitian Creole and English; phone etiquette is essential.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook) for daily administrative tasks.
• Experience managing lease agreements, contracts, and client relationships effectively.
• Ability to handle conflict resolution tactfully while maintaining professionalism under pressure.
• Strong organizational skills for filing, record keeping, and managing multiple priorities simultaneously.
• Team management experience is a plus but not required; a collaborative attitude is essential for success.

Join us in creating welcoming communities by providing exceptional leasing support and administrative excellence! This role is perfect for motivated individuals eager to develop their career in property management while making a positive difference in people's lives through dedicated service and professionalism.

Pay: $63,000.00 - $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person