Leasing Associate

Job Overview

We are seeking a dynamic and detail-oriented Leasing Associate to join our property management team. In this vital role, you will be the first point of contact for prospective tenants and current residents, ensuring a seamless leasing experience. Your expertise in property leasing, customer service, and property management tools will help foster positive relationships, maximize occupancy rates, and uphold the highest standards of fair housing regulations. This position offers an exciting opportunity to contribute to a vibrant community while developing your skills in real estate administration and client relations.

Duties

• Manage the leasing process from initial inquiry to lease signing, including conducting property tours and explaining lease or rental agreement terms clearly and confidently
• Utilize property management software such as Yardi and OneSite to input data accurately, track leasing activity, and generate reports
• Communicate effectively with prospective tenants via phone, email, and in person, providing exceptional customer service and addressing inquiries promptly
• Prepare, review, and negotiate lease agreements while ensuring compliance with legal requirements such as landlord-tenant law, Fair Housing regulations, LIHTC (Low-Income Housing Tax Credit), Section 8, and other relevant policies
• Coordinate with maintenance teams to ensure property readiness and address tenant requests related to property maintenance or facilities management
• Maintain organized records through filing systems and data entry in property management tools; ensure all leasing documentation is complete and compliant
• Assist in conflict management by resolving tenant concerns professionally while upholding company policies and legal standards

Qualifications

• Proven experience with property management software such as Yardi or OneSite; familiarity with CMMS (Computerized Maintenance Management System) is a plus
• Demonstrated customer service skills with the ability to communicate effectively via phone etiquette and client communication strategies
• Experience in real estate administrative functions including data entry, filing, contracts management, and office procedures
• Ability to manage multiple priorities efficiently within a fast-paced environment; team management experience is advantageous
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for reporting and correspondence
• Knowledge of conflict resolution techniques and upselling strategies to enhance occupancy rates and client satisfaction
• Prior experience working within property management companies or in property leasing roles is highly desirable

Join us to be part of a dedicated team that values professionalism, integrity, and community engagement. We are committed to supporting your growth while providing an energetic environment where your skills make a tangible difference every day!

Pay: $15.00 - $18.00 per hour

Expected hours: 10.0 – 20.0 per week

Ability to Commute:

• Cincinnati, OH 45213 (Required)

Work Location: In person