Leasing Consultant

Job Summary

We are seeking a dynamic and proactive Leasing Consultant to join our property management team. In this vital role, you will be the first point of contact for prospective residents, guiding them through the leasing process with enthusiasm and professionalism. Your expertise will help foster positive relationships, ensure compliance with housing regulations, and contribute to the overall success of our property operations. This position offers an exciting opportunity to utilize your customer service skills, sales acumen, and property management knowledge to create welcoming environments and secure high-quality tenants.

Responsibilities

• Greet prospective residents warmly and provide detailed tours of available properties, highlighting features and amenities to generate interest.
• Manage lease or rental agreement processes from application to move-in, ensuring all documentation complies with legal standards and company policies.
• Conduct thorough tenant screenings using tools like Yardi and OneSite, verifying references, income, and background checks in accordance with Fair Housing regulations.
• Maintain accurate records of leasing activities, including filing lease agreements, updating client information in customer relationship management (CRM) systems, and managing property management tools.
• Communicate effectively with clients via phone, email, or in person to answer questions, resolve concerns, and upsell additional services or units.
• Stay informed about local landlord-tenant laws, Section 8 housing programs, LIHTC (Low-Income Housing Tax Credit) regulations, and other relevant legal frameworks to ensure compliance.
• Collaborate with team members on property maintenance issues, budgeting efforts, and conflict management scenarios to uphold high standards of resident satisfaction.

Requirements

• Proven experience in property leasing or real estate administrative roles; familiarity with property management companies is highly desirable.
• Strong proficiency in property management software such as Yardi, OneSite, and other property management tools; experience with Microsoft Office Suite is essential.
• Knowledge of landlord-tenant law, Fair Housing regulations, Section 8 housing programs, LIHTC compliance, and facilities management practices.
• Excellent customer service skills combined with effective negotiation and conflict resolution abilities.
• Demonstrated ability to manage contracts, lease agreements, and rental documentation accurately while maintaining confidentiality.
• Office experience that includes filing systems, phone etiquette mastery, and client communication skills.
• Ability to work collaboratively within a team environment while managing multiple priorities efficiently.

Join us in creating welcoming communities by delivering exceptional leasing experiences! We’re committed to supporting your professional growth through ongoing training and a vibrant work environment that values your contributions every step of the way.

Pay: $19.00 - $22.00 per hour

Expected hours: 40.0 per week

Work Location: In person