Leasing Consultant

Leasing Consultant

Company: Avia La Jolla
Employment Type: Full-Time | In-Person
Location: San Diego, CA
Pay: $22.10 – $24.26 per hour + leasing commissions and bonuses

Position Overview

Avia La Jolla is seeking a Leasing Consultant to support the leasing and day-to-day operations of our apartment community.

The Leasing Consultant will work with prospective and current residents, conduct property and apartment tours, respond to inquiries, process applications, and assist with leasing and administrative activities. This position is well suited for someone with strong customer service and communication skills who enjoys working in a fast-paced, resident-focused environment.

Prior apartment leasing experience is preferred but not required. Training will be provided.

Responsibilities:

Leasing & Customer Service

• Welcome prospective residents and provide information about available apartment homes.
• Conduct apartment and community tours.
• Identify prospective residents' needs and provide appropriate information about floor plans, amenities, pricing, and community features.
• Follow up with prospects by phone, email, and other communication channels.
• Assist prospective residents through the application and leasing process.
• Respond to resident and prospect questions in a timely and professional manner.
• Maintain accurate records of leasing activity and customer interactions.

Community & Property Support

• Assist with maintaining the appearance and presentation of the leasing office and community.
• Inspect available apartment homes and report items requiring attention.
• Coordinate with maintenance and other team members regarding apartment readiness.
• Help maintain accurate information regarding available units, pricing, and community amenities.

Administrative Duties

• Process applications and leasing-related paperwork.
• Maintain organized and accurate resident and prospect records.
• Enter and update information in company and property management systems.
• Assist with general office and administrative duties as needed.

Qualifications

• Previous apartment leasing or property management experience preferred.
• Customer service, sales, hospitality, or retail experience is also considered.
• Strong verbal and written communication skills.
• Professional and courteous approach when working with residents and prospective residents.
• Ability to work independently while also contributing to a team.
• Basic computer skills, including Microsoft Office.
• Ability to learn and use property management software.
• Must be able to work one weekend day and some holidays as needed.
• Multilingual skills are a plus.

Physical Requirements

• Ability to walk throughout the apartment community.
• Ability to use stairs during apartment tours and property inspections.
• Ability to perform routine office and community-related activities.

Compensation & Benefits

• $22.10 – $24.26 per hour
• Leasing commissions and performance-based bonuses
• Health insurance
• 401(k)
• Paid time off and vacation

Schedule

• Full-time
• 8-hour shifts
• One weekend day may be required
• Some holidays may be required based on business needs

About the Company

We are committed to providing well-maintained apartment communities and responsive service to our residents. Our team works together to support the daily operations of our communities and provide a professional experience for both residents and prospective residents.

How to Apply

If you have customer service, sales, hospitality, retail, or apartment leasing experience and are interested in this opportunity, we encourage you to apply.

Job Type: Full-time

Pay: $22.10 - $24.26 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person