Leasing Consultant

Are you a great closer? Do you have a dynamic personality with a love for helping people? Do you have the ability to interact and connect with different personalities? Do you possess a can-do spirit with proven reliability? If you answered YES, then we encourage you to apply. We prefer if you are bilingual and speak both Spanish and English, but if you truly possess the qualities of a great closer, we do not require you to be bilingual.

Job Summary

The Leasing Consultant is a dynamic role that influences the community’s first impression with current and future residents. They are essentially a sales representative whose primary duties are to greet all office visitors with kindness and respect. To future residents, the Leasing Consultant will present the features and benefits of their community professionally and secure lease agreements from qualified persons. The Leasing Consultant is continually service oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant understands that satisfied residents renew their leases.

Responsibilities and Duties

• Provide outstanding customer service to residents and future residents as the "Face" of the community
• Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and report service needs to maintenance team members
• Think safety first and ensure that unsafe conditions are corrected promptly
• Maintain an organized environment even during busy times
• Answer incoming phone calls and handle accordingly
• Build rapport with residents and future residents
• Meet with future residents, determine their needs and preferences, present community and specific apartments, communicate features and benefits
• Follow-up with future residents
• Coordinate move-ins and move-outs
• Walk show units and coordinate with maintenance to ensure ready units are available
• Complete lease applications, verification and lease paperwork
• Compose resident communications when necessary
• Update online advertising
• Know your market by being abreast of competition and surrounding area
• Prepare daily and weekly reports
• Think safety first and ensure that unsafe conditions are corrected promptly
• Communicate effectively with residents, future residents, visitors, vendors and team members while presenting a positive, professional image
• Accurately prepare and have a thorough knowledge of all lease-related paperwork
• Maintain prospect traffic and leasing data, and assist with other computer data entry as necessary
• Deliver new resident gifts and move in packets
• Inspect units for move-ins to ensure units are ready
• Assist with planning and hosting of resident functions
• Collect application fees, deposits and rent
• Prepare and submit application materials for approval
• Follow up with prospects after viewing homes or submitting applications
• Prepare service requests
• Prepare move-in / move-out notices, inspections or procedures
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
• Other responsibilities include thorough product knowledge of major competitors through site visits and telephone surveys.
• Perform additional duties as assigned by the Property Manager

Qualifications and Skills

• High School diploma or equivalent
• Bi-Lingual in Spanish
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel)
• Able to multitask and meet deadlines in a timely manner
• Willing to work flexible schedule including weekends
• Knowledge of Rent Manager or other industry software preferred
• A sharp, professional appearance
• Must be able to walk the property which includes climbing stairs

Benefits

• Competitive salaries and bonuses
• Paid vacation, sick days and holidays
• Medical
• Dental

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person