Leasing Manager

Job Title: Leasing Manager Supervisor: Community Manager/Regional Manager

FSLA STATUS: Non-Exempt (Hourly)

JOB SUMMARY: The Leasing Manager supervises the staff of leasing consultants and is responsible for developing and implementing a leasing plan to attract new residents and retain current residents.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Develop programs to ensure that the community meets or exceeds its occupancy goals.
• Reviews and approves all new leases and renewals.
• Reviews all leasing consultant commissions and submits to the property manager for approval.
• Provides property manager with all leasing and renewal information needed for monthly property report.
• Ensures all information (notices, renewals, move-ins, traffic, etc.) is properly entered into operation systems.
• Maintains the property’s leasing and renewal goal board.
• Inspect models and office area for cleanliness and appeal. Walk vacant apartments as necessary to ensure readiness for leasing.
• Review all guest cards to ensure proper follow-up.
• Develops employee monthly work schedules to meet business hours of the community.
• Plan and implement leasing promotions.
• Monitor concessions and specials offered to ensure they are meeting the intended purposes.
• Thorough knowledge of leasing techniques and sales methods as designed by Franklin Group. Knowledge of property rental information.
• Thorough knowledge of company policies and procedures and property community policies.
• Assisting the Community Manager in designing and implementing a resident retention program.
• Reports to the Community Manager any unusual or extraordinary circumstances regarding the residents or the property.
• Assist with collection duties as directed by the Community Manager.

SUPERVISORY RESPONSIBILITIES: This position supervises the day-to-day activities of the leasing consultants.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• At least one year in leasing, leasing management, or property management.
• Strong coaching and training skills.
• Strong lease closing skills.
• Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write business letters. Ability to effectively present information in one-on-one and small group situations to businesses, residents, and other employees.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or three to five years community leasing experience.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.

CORPORATE INTEGRITY: All employees in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, and following company policies and procedures.

FRANKLIN GROUP IS AN EQUAL OPPORTUNITY EMPLOYER.