Leasing Supervisor

JOB DESCRIPTIONLEASING OFFICER

Position Overview

The Leasing Officer is responsible for supporting and managing the leasing activities of the mall, ensuring efficient tenant coordination, proper utilization of commercial spaces, and compliance with mall policies and operational standards. The position requires strong knowledge of mall operations, tenant relations, lease administration, and commercial property management.

Key Responsibilities

1. Leasing & Tenant Management

• Assist in the leasing of commercial spaces, including retail stores, kiosks, stalls, offices, and other mall spaces.
• Coordinate with prospective tenants from initial inquiry, site viewing, negotiation, documentation, and lease processing.
• Maintain and update the tenant and leasing database, including lease terms, rental rates, deposits, contract periods, and renewal dates.
• Monitor lease expirations, renewals, amendments, and other tenant requirements.
• Ensure that tenants comply with the terms and conditions of their lease agreements.

2. Mall Operations Coordination

• Coordinate closely with Property Management, Engineering, Security, Housekeeping, Marketing, Finance, and Administration regarding tenant concerns and mall operations.
• Assist tenants during store opening, renovation, fit-out, relocation, expansion, and turnover activities.
• Coordinate requirements for construction and fit-out permits, delivery schedules, operating permits, and other mall operational requirements.
• Monitor tenant activities to ensure compliance with mall operating hours, safety regulations, construction guidelines, and house rules.
• Address operational concerns affecting tenants and coordinate with the appropriate department for immediate resolution.

3. Tenant Relations

• Develop and maintain professional relationships with existing and prospective tenants.
• Respond to tenant inquiries, requests, complaints, and operational concerns.
• Conduct regular tenant coordination and assist in resolving issues related to mall policies, facilities, operations, and lease requirements.
• Communicate important mall announcements, policies, schedules, and operational guidelines to tenants.
• Promote good tenant relations to support tenant retention and overall mall performance.

4. Lease Administration

• Prepare and process leasing documents, contracts, letters, notices, endorsements, and other related documents.
• Monitor rental payments, deposits, common area charges, utilities, and other tenant-related financial obligations in coordination with Finance.
• Ensure that lease documents and tenant records are complete, accurate, and properly maintained.
• Monitor important lease dates, including contract expiration, renewal, rent escalation, and other contractual requirements.

5. Mall Commercial Performance

• Assist in monitoring occupancy and vacancy levels of the mall.
• Conduct market research and gather information regarding rental rates, competitors, potential tenants, and current market trends.
• Assist in identifying potential tenants and business concepts that are appropriate for available mall spaces.
• Support leasing strategies designed to improve occupancy, tenant mix, and overall commercial performance.
• Prepare leasing reports, occupancy reports, tenant updates, and other management reports as required.

6. Fit-Out & Store Opening Coordination

• Coordinate with tenants regarding pre-opening requirements and mall fit-out procedures.
• Monitor tenant compliance with approved layouts, construction schedules, safety requirements, and engineering standards.
• Coordinate inspections and clearances with relevant mall departments before store opening.
• Assist in ensuring that tenants complete all required permits and documents prior to commencement of operations.

7. Compliance & Documentation

• Ensure that leasing activities are conducted in accordance with company policies, lease agreements, mall regulations, and applicable government requirements.
• Maintain organized and confidential leasing records and tenant files.
• Prepare notices for violations, lease-related concerns, and other tenant matters when necessary.
• Assist in audits and documentation reviews involving leasing and tenant records.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Real Estate Management, Property Management, or a related field.
• Preferably with 2–3 years of experience in leasing, mall operations, property management, retail operations, or commercial real estate.
• Strong knowledge of mall operations, tenant relations, lease administration, and commercial property management.
• Experience handling retail tenants, store openings, fit-outs, and tenant concerns is an advantage.
• Good understanding of leasing documents, rental agreements, and commercial space requirements.
• Strong communication, negotiation, coordination, and customer service skills.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Highly organized, detail-oriented, and capable of handling multiple tenants and operational concerns simultaneously.
• Willing to conduct site inspections and coordinate directly with tenants and mall departments.

Key Competencies

• Mall & Property Operations
• Leasing Administration
• Tenant Relationship Management
• Negotiation & Communication
• Commercial Space Management
• Fit-Out & Store Opening Coordination
• Problem Solving
• Documentation & Reporting
• Customer Service
• Time Management & Organization

Pay: Php20,000.00 - Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Willingness to travel:

• 100% (Required)

Work Location: In person