Leave Operations Analyst

WHY DO WE NEED YOU?

The Leave Operations Analyst supports the day-to-day administration, governance, and operational delivery of leave of absence, disability, and time-off programs across the United States and Canada. This role is responsible for executing established processes, identifying risks, escalating issues, and supporting continuous operational improvements. The analyst also serves as the primary operational resource for leave processes, audits, payroll reconciliation, HR support, and Workday Absence Management administration. The position ensures accurate execution of leave-related processes, adherence to standard operating procedures, data integrity, regulatory compliance, and a consistent employee experience while partnering closely with HR, Payroll, Benefits, Total Rewards, third-party administrators, and external vendors.

Leave Operations Administration & HR Support

• Serve as the primary operational resource for HR inquiries related to leave of absence, disability, and time-off programs
• Provide guidance to HR partners, managers, and internal stakeholders on established leave processes, timelines, documentation requirements, and standard operating procedures
• Support day-to-day administration of US and Canadian leave programs in partnership with third-party administrators
• Monitor leave activity, pending actions, and service delivery metrics to ensure timely completion of administrative processes

Absence Management

• Escalate complex claim issues, accommodation requests, legal questions, employee relations matters, and policy exceptions to senior team members

Compliance, Audit and Data Integrity

• Conduct weekly, monthly, quarterly, and annual audits to validate leave administration accuracy and data integrity
• Audit eligibility, leave transactions, payroll integrations, benefit deductions, and vendor-generated files
• Support compliance activities related to federal, state, provincial, and local leave requirements
• Prepare and submit required documentation and reporting associated with state Paid Family and Medical Leave programs and private plan obligations
• Identify operational risks, discrepancies, and process gaps and coordinate corrective actions with key stakeholders
• Maintain audit documentation and support internal and external compliance reviews

Workday Absence Management & Operational Process Support

• Support ongoing administration, stabilization, and enhancement of the Workday Absence Management module
• Troubleshoot transactional and process-related issues in partnership with HR, Payroll, and HRIS teams
• Participate in testing activities, validation exercises, and system change initiatives
• Maintain standard operating procedures, process documentation, job aids, and training materials
• Provide operational guidance to HR users based on approved Workday processes and workflows
• Identify opportunities to improve efficiency, data quality, and user experience within leave and absence processes

Compliance, Reporting and Team Support

• Reconcile payroll, leave, disability, & vendor files to ensure accurate processing and payment administration
• Audit integrations between Workday, Payroll, TPAs, disability carriers, & state agencies
• Partner with Payroll to validate leave-related earnings, deductions, statutory payments, and benefit impacts

Operational Reporting and Continuous Improvement

• Develop and maintain operational reports, dashboards, and audit metrics
• Support implementation of process improvements that enhance accuracy, efficiency, and employee experience
• Assist with training, communications, and change management activities related to leave and absence programs
• Contribute to continuous improvement initiatives associated with leave administration and Workday Absence Management

IS THIS JOB FOR YOU?

• Bachelors degree in HR, business, or related field is preferred
• 3-5 Years Benefits administration, HR operations, project management, or a related field required.
• 3-5 Years Progressive experience in leave administration, disability administration, benefits operations, payroll administration, HR operations or a related function
• 3-5 Years Experience supporting leave programs including FMLA, ADA, Employment Insurance (EI), State Paid Family and Medical Leave Programs, and company leave policies
• 2-3 Years Experience supporting complex benefits programs and enterprise processes within a multi-vendor, cross-functional environment.
• Demonstrated experience participating in compliance activities, and operational initiatives

A LITTLE MORE ABOUT US

At Saint-Gobain/CertainTeed, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

Being a worldwide leader in light and sustainable construction, Saint-Gobain/CertainTeed designs, manufactures, and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction, and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group’s commitment is guided by its purpose, “Making the World a Better Home."

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_[email protected].

BENEFITS IN JOINING US

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position, which is $92,000 to $142,000 per year.

However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 12% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $103,040 to $159,040. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is
not a guarantee.

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

Health and Well-being – Supporting your wellbeing, to thrive in life and work.
o Medical, Prescription Drug, Vision, and Dental Insurance
o Healthcare Saving Account and Flexible Spending Account options
o LiveWell Wellness Program
o Employee Assistance Program (EAP)
o Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.
o 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
o Company-provided Life Insurance, AD&D, Short-Term Disability
o Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want
o Commuter Benefits
o Group Legal
o Identity Theft Protection
o Auto and Home Insurance
o Pet Insurance and Discounts
o Back-up Child and Elder Care
o PerkSpot Employee Discount Program
o Volunteer Day

Job Reference: USA15714