Legacy Assistant

Team: Legacy Administration

Location: Chelwood Gate, East Sussex (Office based each Monday, Wednesday & Friday with some flexibility)

Work pattern: 35 hours per week

Salary: Up to £28,454.94 per annum

Contract: Permanent

Cats Protection are the UK’s largest cat welfare charity, and we’re seeking an ambitious, knowledgeable and compassionate individual to assist our Legacy Admin Team

Will you join us and make life better for cats?

Responsibilities of our Legacy Assistant:

• As the Legacy Assistant you will be part of the Legacy Admin Team which is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible.

• The role will involve providing administrative assistance to the Legacy Admin Team, including the accurate and timely recording of all legacy notifications, being the main point of contact for all queries legacy related and administering our Branch legacy allocation process. The successful candidate will also manage their own case of pecuniary legacies, undertaking regular reviews to ensure payment is received.

About the Legacy Assistant:

• Our team is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible.

• We sit within the Marketing & Income Generation Directorate

What we’re looking for in our Legacy Assistant:

• Experience of using and managing/maintaining a database

• Experience in a public facing/customer service role

• Experience of admin activities such as preparing reports, writing letters, managing and triaging email inbox, tracking responses and maintaining records

• Excellent verbal and written communication skills and able to communicate well with a wide range of people

• Good attention to detail, organised and methodical

• Able to work as part of a team and build relationships with relevant teams and stakeholders both internally and externally.

What we can offer you:

• Range of health benefits

• 26 days’ annual leave plus bank holidays, increasing with length of service

• Salary Finance, which empowers you to take control of your financial wellbeing

• and much more, which you can learn about here

Interested? Here’s how to apply:

Application closing date: 31st August 2026

Virtual interview date: Week commencing 14th September 2026

Applications may close before the deadline, so please apply early to avoid disappointment.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.