Legal Collections & New Accounts Administrator

amplify5 is partnering with a UK-based organisation to recruit a Legal Collections & New Accounts Administrator for our Rosebank, JHB team. This opportunity offers valuable international exposure within a fast-paced credit management environment, where you will help support effective debt recovery and the accurate onboarding of new customer accounts.

Role Overview

As a Legal Collections & New Accounts Administrator, you will play an important role within the client’s Credit Management function. You will support the recovery of overdue debt, communicate with customers and external collection partners, and ensure that new customer and credit accounts are opened accurately and within agreed service levels.

This position is well suited to someone with experience in credit control, collections, accounts receivable or financial administration who enjoys working with detail, managing multiple priorities and delivering a professional service.

Key Responsibilities

• In this role, you will work closely with customers, internal teams, debt collection agencies and solicitors to support the resolution of outstanding accounts and customer queries.
• You will help ensure overdue debt is followed up professionally, payments received through external collection partners are recorded and allocated accurately, and clear account records are maintained.
• You will also process new customer and credit account applications, ensuring that information is complete, accurate and handled within agreed service-level expectations. This will include helping internal teams with new account openings and account-related queries, maintaining customer and master data in SAP, and reviewing or closing outdated applications where required.
• Alongside these responsibilities, you will complete daily reporting and general credit administration. Your attention to detail will help ensure that records remain accurate and that agreed KPIs, SLAs and quality standards are consistently achieved.

What You’ll Bring

• Previous experience in credit control, collections, accounts receivable, debt recovery or financial administration
• Experience working in a high-volume, fast-paced environment
• Strong attention to detail, with a consistent focus on accuracy and quality
• Confidence handling customer queries and communicating with different stakeholders
• Good computer literacy, with experience using SAP or a similar finance or ERP system being advantageous
• Knowledge of credit risk or legal debt recovery processes would be beneficial but is not essential.

Skills & Behaviours

• Strong organisational and time-management skills
• Clear and professional written and verbal communication
• The ability to manage competing priorities and meet deadlines
• Confidence communicating with customers and external partners
• A careful, methodical approach to financial and customer information
• The ability to work effectively against KPIs, SLAs and quality standards
• A professional and solutions-focused approach to customer queries

How to Apply

If you have experience in credit control, collections, accounts receivable or financial administration and would like to gain exposure to an international business, we would love to hear from you.

Please submit your CV to the Amplify5 recruitment team:

Mina Tyhaliti - [email protected]