Legal Tech & Process Advisor – Collection Methodology and Development

At DSK Bank, we are transforming the way we manage non-performing loans through process innovation, digitalization, automation and smarter use of data.

We are looking for an experienced legal professional who combines strong legal expertise with an analytical mindset, curiosity about technology,and a passion for improving how processes work.

This is not a traditional legal advisory role – it is an opportunity to combine law, process design, data, and technology to build better collection solutions. You do not need to be an IT expert. What matters is your ability to understand complex legal and operational problems and translate them into practical, scalable solutions.

If you enjoy asking “How can we make this process work better?” and turning complex legal and operational challenges into scalable solutions, we'd love to meet you.

Your impact

You might be a great fit if you:

• have legal background and does not stop at “What does the way say?”, but also asks “How can we design the process so that it works better?”

• enjoy understanding the full process, finding inefficiencies, working with data and collaborating with technology teams to turn ideas into real solutions

As a Legal Tech & Process Advisor – Collection Methodology & Development, you will:

• Design and drive initiatives to simplify, standardize, digitize, and automate collection and litigation processes.
• Develop and enhance methodologies, standards, and procedures, and end-to-end process designs for both judicial and out-of-court collection activities.
• Act as a trusted legal expert, translating legal and regulatory requirement into practical process and system solutions.
• Analyze collection performance and identify opportunities for process improvement, efficiency gains, automation and digital transformation.
• Collaborate with business and technology teams to translate legal and operational needs into functional requirement and improve systems, tools, and workflows.
• Monitor legislative developments, court practice, and market trends, translating insights into practical solutions and process enhancements.
• Create practical guidance, training materials, and knowledge resourses to support consistent implementation of new processes and methodologies.
• Use portfolio and process data to identify opportunities for better recovery strategies, operational efficiency and automation
• Analyze litigation portfolios and recommend strategies to improve recovery performance and portfolio management.
• Contribute to strategic initiatives focused on portfolio quality, process excellence, and business transformation.

What will help you succeed

• Master's Degree in Law and full legal qualification.
• Minimum 3 years of professional experience in debt collection, litigation, banking, financial services, legal operations or a related legal field.
• Strong understanding of collection and litigation processes and applicable legal frameworks.
• Excellent analytical skills and ability to interpret data, identify trends, and propose practical solutions.
• Good Excel skills and confidence working with large datasets and performance reports.
• Experience developing methodologies, procedures, policies, or operational frameworks.
• Ability to translate legal and business needs into functional requirements for process improvements and system enhancements.
• Stong interest in technology, process optimization, automation, and digital transformation.
• Curiosity and willingness to challenge existing ways of working and design better solutions.
• Strong communication and stakeholder management skills.
• Proactive approach, attention to detail, and ability to manage multiple priorities independently.
• Excellent command of English, written and spoken.

It will be considered an advantage if you have

• Experience participating in or leading digital transformation, automation, or system implementation projects.
• Knowledge of process mapping and continuous improvement methodologies.
• Familiarity with portfolio analytics, KPI monitoring, and performance reporting.
• Experience with Power BI or other data visualization and reporting tools.

Why join DSK Bank?

At DSK Bank, you'll become part of a team that values expertise, collaboration, and continuous improvement. We offer opportunities to work on impactful projects, contribute to meaningful transformations, and grow your professional career within one of Bulgaria's most trusted financial institutions.

We offer:

• Competitive remuneration package.
• Annual performance-based bonus.
• Food vouchers.
• Additional health insurance.
• 25 days paid annual leave.
• Preferential conditions for banking products and mortgage lending.
• Preferential conditions for Multisport/CoolFit card.
• Employee referral bonus program.
• Discounts with selected partners.
• Excellent opportunities for learning, development, and long-term career growth.

Ready to make an impact? Apply now and help us shape the next generation of collection excellence at DSK Bank.