Leisure Assistant

The role of the Leisure Assistant is a key central role in our Sports and leisure facilities which are available to hire by our local community during the evening and at weekends, and within the day during the school holidays. This is very much a ‘hands-on’ and Proactive role where you are able to be organised, diligent and professional to our hirers.

We require someone with outstanding communication and is able to give our customers the ‘wow’ factor to act as the main point of contact for our users; ensuring our hirers are looked after, overseeing bookings, setting up the facilities and general housekeeping whilst on shift to maintain our high standards.

Saturdays 12pm-7.30pm

Sunday mornings 7.30am – 12.30pm

Weekdays 5.30pm to 10:00pm

Extra hours available for extra cover, holidays and ad hoc events to be agreed in advance.

Flexibility and a proactive attitude are essential. There will be key holder responsibilities connected to this role.

Responsibilities

• To be a front of house presence to ensure an exceptional customer experience for our clients.
• To assist in the promotion, organisation and delivery of sports coaching/ children’s parties/events /activities/ etc.
• To assist with the co-ordination of short term events/activities and manage day to day administrative and logistical issues as required.
• To complete daily/weekly facility tasks as directed and ensure the safety and cleanliness of the facilities.
• To assist in the preparation and operation of events and activities including the assembly and dismantling of equipment in a timely and safe manner.
• To undertake minor maintenance of equipment and facilities.
• To ensure that all areas are kept clean and tidy and presentable at all times and suitable for use by external customers.
• To answer the telephone and deal with enquiries from members of the public.
• To assist with taking bookings and payments.
• To maintain storage areas in a clean and tidy condition and in accordance with store plans.
• To be responsible for locking and unlocking designated areas.

Health & Safety

• To ensure that facility users adhere to all health and safety instructions and guidelines.
• To administer first aid as and when required.
• To ensure that all guidelines for safeguarding children are followed and strictly adhered to.
• To act as a fire marshal in the event of an evacuation.
• To ensure the facility is locked fully at the end of the shift and open up procedures are followed.

General

• To undertake other tasks as directed.
• To attend and participate in relevant meetings as required.
• To participate in training/learning activities and performance management as required.
• To wear any clothing provided by the employer for use during work time.

Job Type: Part-time

Pay: Up to £13.45 per hour

Benefits:

• On-site parking

Experience:

• supervision of public in leisure environment: 1 year (preferred)
• Previous work with children & young persons: 1 year (preferred)
• arranging and delivery of parties, activities & events: 1 year (preferred)

Work Location: In person