Lending Manager

The CIO will be responsible for defining and executing Loom Solars overall technology, digital transformation and information systems strategy .

The CIO will work closely with the CEO and business leaders to identify where technology can:

• Increase revenue
• Improve employee productivity
• Reduce operating costs
• Improve customer experience
• Strengthen dealer and distributor relationships
• Automate business processes
• Improve manufacturing efficiency
• Improve inventory and working-capital management
• Create real-time management visibility
• Reduce dependency on individuals
• Enable Loom to scale rapidly without proportionately increasing manpower
  Key Responsibilities
  1. Technology Strategy

  • Develop Loom Solars 35 year technology roadmap aligned with business objectives.

  • Build a scalable technology architecture capable of supporting rapid business growth.

  • Identify opportunities for automation, AI, analytics and digital transformation.

  • Establish technology standards, governance and security policies.

  • Evaluate and adopt emerging technologies relevant to solar, manufacturing, distribution and retail.

    2. Digital Transformation

    Lead the transformation of Loom from manual processes to digital processes .

    Key areas include:

    **Sales Dealer Customer Order Production Dispatch Installation Service Payment

    • Digitize workflows across departments.

    • Eliminate unnecessary Excel/manual reporting.

    • Automate approvals and repetitive activities.

    • Create digital workflows with clear ownership and accountability.

    • Build a single source of truth for business information.

      3. Business Applications

      Own and optimize the companys technology ecosystem, including:

      • ERP

      • CRM

      • Dealer management system

      • Sales-force automation

      • Manufacturing systems

      • Inventory and warehouse systems

      • Finance systems

      • HRMS

      • Customer service systems

      • Partner portals

      • Consumer applications

      • Analytics and BI platforms

      • E-commerce platforms

      • Lending/financing technology

      • Service and installation platforms

        The CIO will ensure that these systems are **integrated rather than operating as independent applications .

        4. Sales & Dealer Technology**

        Build technology to support Looms large dealer and sales network.

        The CIO should enable:

        • Dealer onboarding

        • Dealer KYC

        • Dealer enquiry management

        • Lead allocation

        • Sales-force tracking

        • Dealer ordering

        • Inventory visibility

        • Pricing visibility

        • Scheme management

        • Incentive calculation

        • Dealer performance dashboards

        • Dealer credit limits

        • Payment tracking

        • Dealer reactivation

        • Territory management

        • Competition price tracking

        • Dealer communication

          The objective is to make every salesperson, dealer and distributor **more productive through technology .

          5. Customer Technology**

          Build a superior digital customer journey from enquiry to installation and after-sales service.

          Technology should enable:

          Lead Qualification Quotation Financing Order Installation Commissioning Warranty Service

          Develop and improve:

          • Consumer app/portal

          • Lead management

          • Online quotation

          • Solar system configuration

          • Financing application

          • Installation tracking

          • Warranty registration

          • Service requests

          • Customer communication

          • Customer feedback

          • Referral and influencer programs

            6. Data & Business Intelligence

            Create a real-time management information system for the CEO and leadership team.

            Build dashboards covering:

            • Revenue

            • Sales

            • Dealer productivity

            • Dealer activation

            • Inventory

            • Production

            • Dispatch

            • Gross margin

            • Working capital

            • Collections

            • Customer acquisition

            • Service

            • Employee productivity

            • Manufacturing efficiency

            • Project execution

              The CIO should make **"data before opinion" a core management principle.

              7. Artificial Intelligence & Automation**

              Develop an AI roadmap for Loom Solar.

              Potential applications include:

              • AI sales assistant

              • AI customer support

              • AI dealer support

              • Lead scoring

              • Sales forecasting

              • Demand forecasting

              • Inventory optimization

              • Production planning

              • Predictive maintenance

              • Pricing intelligence

              • Collection prediction

              • Employee productivity analytics

              • Automated MIS

              • Management reporting

              • AI-powered knowledge management

                The CIO should continuously identify processes where **AI can replace repetitive human work .

                8. Manufacturing Technology**

                Work with the manufacturing team to build a technology-enabled factory.

                Focus areas:

                • Production planning

                • MES

                • OEE monitoring

                • Quality tracking

                • Machine monitoring

                • Predictive maintenance

                • Raw-material planning

                • Warehouse automation

                • Barcode/RFID

                • Production traceability

                • Energy monitoring

                • Real-time production dashboards

                • Quality analytics

                  The objective is to move toward a **smart factory environment .

                  9. Supply Chain & Inventory**

                  Build technology systems for end-to-end supply-chain visibility.

                  The CIO will work with operations to improve:

                  • Demand forecasting

                  • Procurement planning

                  • Raw-material availability

                  • Finished-goods inventory

                  • Warehouse management

                  • Dispatch planning

                  • Logistics tracking

                  • Dealer stock visibility

                  • Slow-moving inventory identification

                  • Working-capital optimization

                    10. Finance & Lending Technology

                    Support Looms financing marketplace and financial ecosystem.

                    Technology should enable:

                    • Customer credit applications
                    • Multiple NBFC integrations**

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.