Lending Support Specialist

Want to build a career in a fast-paced industry where you’ll learn quickly, take ownership, and be part of a high-performing team while helping clients achieve major financial milestones?

At Lending Choice, we help everyday Kiwis buy homes, invest, refinance, and make smarter financial decisions. We’re a modern mortgage advisory business that values initiative, high standards, and delivering an exceptional experience for our clients.

We’re looking for a sharp, organised, and proactive individual to join our team as a Lending Support Specialist - a key support role working alongside our mortgage adviser and credit analyst to help manage the client journey from application through to settlement.

You’ll be joining a business led by a highly experienced mortgage adviser who has spent the past 20+ years helping clients navigate everything from first home purchases through to complex business and investment lending. Having grown almost entirely through referrals and word of mouth, Lending Choice has built long-term client relationships based on trust, communication, and results.

From communicating with clients and lenders to managing documents and timelines, no two days look exactly the same. This role suits someone who enjoys responsibility, communicates confidently, picks things up quickly, and thrives in a fast-moving environment where priorities can shift throughout the day.

How You’ll Be Contributing to Our Success

• Managing client files throughout defined key stages of our lending process
• Requesting, reviewing, and following up on supporting documents
• Communicating regularly with clients and keeping them informed
• Liaising with lenders, solicitors, and internal team members
• Tracking loan progress, conditions, and key deadlines

All helping to make the lending process feel straightforward, and stress-free for clients.

What a Successful Lending Support Specialist Looks Like

• Excellent attention to detail and strong organisational skills
• Confident written and verbal communication
• Someone proactive who takes initiative and follows things through
• Comfortable learning and using technology and systems
• Ability to manage multiple moving parts and changing priorities
• A positive, solutions-focused attitude
• Someone who genuinely enjoys helping people and working as part of a team

This role could suit:

• A detail-oriented professional who enjoys problem-solving, communication, and working in a fast-moving environment
• A business or finance graduate
• Someone early in their career looking to build a long-term future in lending and finance

Why Join Lending Choice?

• Opportunity to build a long-term career in lending and finance
• A business that values clear communication, strong systems, and positive client outcomes
• Hands-on exposure across the full lending and client journey
• A supportive, high-performing team environment
• A role with real ownership, responsibility, and variety
• A modern business that embraces systems, technology, and continuous improvement

If you’re organised, people-focused, and ready to grow in a fast-moving industry, we’d love to hear from you.