Lettershop Operator - First Shift

Company Description

Direct One is a national leader in direct mail and commercial print, specializing in creating highly personalized, data-driven campaigns that deliver measurable results. By leveraging cutting-edge automation and innovative strategies, we redefine the direct mail industry with hyper-targeted communication solutions. Committed to excellence, we provide outstanding customer service and ensure optimal outcomes for every client.

The Role

We are hiring a detail-oriented, dependable Lettershop Operator to join our production team on first shift (6:30 AM to 3:00 PM). This is a hands-on production role for someone who takes pride in clean setups, accurate counts, and getting the mail out the door on time. You will operate lettershop equipment at the direction of the Production Manager and serve as the last line of quality control before mail leaves our floor.

Primary Responsibilities

• Set up, calibrate, and operate lettershop equipment, including high-speed inkjetters and inserters.
• Read, interpret, and follow job tickets and USPS postal paperwork accurately.
• Properly bundle, tray, and palletize outbound mail to USPS specifications.
• Serve as a final quality control checkpoint, catching errors before mail leaves the floor.
• Perform minor maintenance, adjustments, and troubleshooting on lettershop equipment to minimize downtime.
• Communicate clearly with the incoming shift regarding job status, equipment issues, and special instructions.
• Keep your work area, equipment, and surrounding production floor clean, safe, and organized.
• Support cross-training across multiple machines and assist other operators when needed.
• Collaborate with team members to meet production deadlines and follow all safety protocols.

What You Bring

• 1 to 3 years of previous experience operating lettershop equipment (inkjetters, inserters) required.
• Working knowledge of USPS mail preparation, paperwork, and postal requirements.
• Strong mechanical aptitude for setup, calibration, and basic troubleshooting.
• Sharp eye for detail and a commitment to quality.
• Comfort in a fast-paced, deadline-driven production environment.
• Strong interpersonal and communication skills with a team player attitude.
• High school diploma or GED equivalent.
• Ability to lift and move up to 50 lbs. and stand for the duration of the shift, with or without reasonable accommodation.
• Reliable transportation and consistent attendance.
• Ability to pass a pre-employment background check and drug screening.

What We Offer for eligible positions

• Medical, dental, and vision insurance.
• Paid time off and paid holidays.
• Stable, year-round full-time work at an established, growing company.
• Real opportunity for advancement. We promote from within and invest in cross-training.
• Modern equipment and a clean, professional production floor.

Direct One, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment is contingent upon successful completion of a background screening and drug screening in accordance with company policy and applicable law.

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• This position is first shift, 6:30 AM to 3:00 PM. Are you able to work this schedule?
• When are you available to start?
• What is your hourly rate expectation for this role?
• How many years of Lettershop experience do you have?
• What lettershop machines can you operate?

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Winter Park, FL 32792 (Required)

Work Location: In person