Lettings Administrator

Lettings Administrator – CW Lettings Ltd

Location: Darlington
Job Type: Full-Time, Permanent
Salary: £21,500 to £26,000 - dependent on experience

About Us

CW Lettings is a fast-growing, independent lettings and property management agency based in Darlington.

We've experienced significant growth over the past few years and are looking for a motivated, organised and enthusiastic Lettings Administrator to join our expanding team.

We're a small, ambitious business with big plans for the future, so we're looking for someone who wants to grow with us and play an important part in our continued success.

The Role

As a Lettings Administrator, you'll be supporting the day-to-day running of our lettings and property management department, ensuring landlords and tenants receive a high standard of service.

Your responsibilities will include:

• Handling incoming calls and emails from landlords, tenants and applicants.
• Arranging property viewings and managing enquiries.
• Processing tenancy applications and referencing.
• Preparing tenancy agreements and relevant documentation.
• Coordinating move-ins, renewals and tenancy administration.
• Keeping property records and internal systems up to date.
• Assisting the property management team with maintenance enquiries and general administration.
• Ensuring all tasks are completed accurately and within deadlines.

What We're Looking For

We're looking for someone who is proactive, reliable and comfortable working in a busy environment.

The ideal candidate will:

• Have excellent organisational skills and attention to detail.
• Be confident communicating with customers over the phone and via email.
• Be able to manage multiple tasks and prioritise their workload.
• Have a positive attitude and be willing to learn.
• Be comfortable working in a business where systems and processes are continually improving.
• Be a team player who is happy to get involved and take responsibility.
• Have good IT skills and confidence using different software.

Previous experience in lettings, property management or administration would be beneficial, but isn't essential for the right person.

What We Offer

• The opportunity to join a growing and ambitious independent agency.
• A friendly, supportive and hardworking team.
• Training and ongoing development.
• Opportunities for career progression as the business expands.
• A varied role where no two days are the same.
• The chance to make a genuine difference within the business.

Interested?

If you're organised, motivated and looking for an opportunity to build a career within the property industry, we'd love to hear from you.

Apply by sending your CV and a short introduction explaining why you'd be a good fit for CW Lettings.

Pay: £21,500.00-£26,000.00 per year

Benefits:

• Company events
• Company pension

Licence/Certification:

• Driving Licence (required)

Work Location: In person