dunn & rate Estate Agents Ltd
Lettings Manager
Skills
20 days ago
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Important information
Contract type:
Permanent, Freelance / Contract
Location:
Stoke-on-Trent, UK
Work mode:
Onsite
Published on:
7 October 2026
What they need
Job Overview
We are seeking an energetic, experienced and dedicated Lettings Manager to lead our rental operations with enthusiasm and precision. In this pivotal role, you will oversee the entire lettings process, from attracting prospective tenants to managing lease agreements, ensuring a seamless experience for both clients and team members. Your proactive approach will drive occupancy rates, foster positive relationships, and uphold the highest standards of customer service. If you thrive in a fast-paced environment and are passionate about property management, this is your opportunity to make a significant impact!
Duties
- Manage the end-to-end lettings process, including marketing properties, conducting viewings, and negotiating lease terms
- Develop and implement strategies to attract new tenants while maintaining strong relationships with existing clients
- Coordinate with property owners to ensure properties are prepared for viewings and meet quality standards
- Coordinate with property owners and tenants to arrange any repair works
- Oversee administrative tasks such as tenancy agreements, renewals, and compliance documentation
- Maintain detailed records of all transactions, communications, and property inspections
- Ensure adherence to legal regulations and company policies throughout all leasing activities
Skills
- Previous proven experience required
- Proven administrative experience with strong organizational skills to manage multiple properties and client accounts efficiently
- Excellent communication skills to engage effectively with tenants, property owners, and team members in various languages if applicable
- Exceptional organizational skills to coordinate viewings, inspections, and documentation seamlessly
- Ability to work proactively in a dynamic environment while maintaining attention to detail
- Strong interpersonal skills to build trustful relationships and negotiate effectively
Join us in delivering outstanding rental experiences! We’re committed to empowering our team members with the tools they need for success while fostering a vibrant workplace where your talents can truly shine.
Pay: £20,000.00-£30,000.00 per year
Benefits:
- Company pension
- Free parking
Work Location: In person
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