Level 2 EUC Support Engineer

Role Overview:
We are seeking a Level 2 EUC Support Engineer  to join our dynamic team to work with one of our clients in Adelaide. The ideal candidate will have prior experience in a similar role and be comfortable and confident in a range of Windows technologies including Intune & SCCM.
  
As you will be assisting end-users, excellent communication skills – spoken, written and interpersonal are required as is the need to be on-site on a daily basis.
  
Key Responsibilities:

• Adherence to documented operational procedures for both PC & laptops
• Experience in dealing with and assisting end-users who are not IT literate
• Knowledge and experience across Windows OS, O365, Sharepoint, Teams, Intune, SCCM etc. will be well-regarded
• Ability to work independenly and manage multiple tasks simultaneously
• Solid understanding of Windows desktop and basic server environments
• Operating collaboratively with team to elevate capability and consistency

About You:

• 4+ years in a service desk or technical support role
• Ability to troubleshoot technical issues methodically and efficiently
• A genuine passion for delivering quality customer support
• Excellent comms

 
* Note: You must have the right to live and work in this location to apply for this job.
 
If you are interested in discovering more about this opportunity, please apply with your resume in MS Word format only (.doc or .docx).