Liaison Officer

• Coordinate communication between hospital departments, doctors, nurses, and management.
• Handle patient and family inquiries and help resolve their concerns.
• Coordinate with insurance companies, corporate clients, government departments, NGOs, or other external organizations.
• Maintain good relationships with doctors, patients, attendants, and partner organizations.
• Follow up on patient cases and ensure that required services are provided on time.
• Handle complaints and escalate serious issues to hospital management.
• Support patient referral and networking activities.
• Prepare reports, maintain records, and update management on ongoing cases.
• Help organize meetings, health camps, awareness programs,new empannlemet with corporate or TPA and outreach activities.
• Promote hospital services and develop relationships with potential referral sources.
• Ensure communication is professional, accurate, confidential, and patient-friendly.

Important skills: communication, coordination, problem-solving, interpersonal skills, basic computer knowledge, documentation, and the ability to handle difficult situations calmly.

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person