Liaison Officer

Metromart is the #1 online grocery platform in the Philippines. We are partnered with the largest supermarkets in the Philippines and over 300 specialty stores, including SM Supermarket, Robinsons Supermarket, Landmark, S&R, The Marketplace, Shopwise, All Day Supermarket, Pet Express, True Value, Handyman, Toy Kingdom and many more. Our service is present nationwide in 77 cities.

About the role

Why work for MetroMart?

• We are a dynamic and rapidly growing company, offering a fast-paced and innovative work environment.
• Collaborate with experienced professionals and contribute to the growth of the online grocery industry.
• Be part of a team that values creativity, initiative, and results-driven performance.
• Enjoy opportunities for career advancement and personal development.

Key Responsibilities

• Process, secure, renew, and monitor government permits, licenses, clearances, and other regulatory documents.
• Coordinate with government agencies, barangay officials, local authorities, and other relevant offices regarding company requirements and pending cases.
• Assist in barangay-level mediation, local disputes, complaints, and other administrative concerns involving the company.
• Deliver, receive, and facilitate the signing of legal documents, notices, letters, contracts, and other official correspondence.
• Coordinate internally with HR, Operations, Legal, and Management to ensure timely resolution of cases and compliance requirements.
• Follow up on pending applications, complaints, cases, and documentation until resolved or properly endorsed.
• Maintain accurate records of permits, case updates, official receipts, acknowledgments, and other supporting documents.
• Prepare status reports and provide timely updates to Management on ongoing cases, risks, and required actions.
• Handle sensitive matters with discretion while maintaining a firm, professional, and diplomatic approach.
• Perform other administrative, regulatory, and liaison duties as assigned by Management.

Qualifications

• Graduate of any relevant course, preferably Legal Management,Public Administration, or a related field.
• Previous experience as a Liaison Officer, Legal Assistant, or in government relations is preferred.
• Knowledge of government permitting processes, barangay procedures, and basic legal documentation.
• Strong negotiation, communication, problem-solving, and conflict-resolution skills.
• Street-smart, resourceful, assertive, and capable of dealing confidently with different personalities and local authorities.
• Authoritative but diplomatic, with sound judgment when handling sensitive cases and disputes.
• Highly organized, trustworthy, discreet, and capable of working independently in the field.
• Willing to travel frequently and handle urgent assignments as needed.
• Available to start immediately.