Liaison Staff

Job Description – Liaison Staff

Company: Omniversal Assurance Agency Corporation
Position: Liaison Staff
Department: Administration / Operations
Reports To: Operations Supervisor / Department Head
Employment Type: Full-Time

Job Summary

The Liaison Staff is responsible for coordinating and facilitating company transactions with clients, government offices, insurance companies, banks, suppliers, and other external parties. The position ensures that documents, requests, payments, and other company requirements are properly processed, submitted, followed up, and completed on time.

Key Responsibilities

• Document Processing and Submission
• Prepare, submit, and retrieve company documents from government offices, insurance companies, banks, clients, and other institutions.
• Ensure that documents are complete, accurate, and properly signed before submission.
• Monitor the status of submitted documents and follow up as necessary.
• Government and External Transactions
• Coordinate transactions with agencies such as BIR, SEC, SSS, PhilHealth, Pag-IBIG, PEZA, and other government offices, as assigned.
• Process permits, certifications, applications, registrations, and other company requirements.
• Maintain records of submitted documents, receipts, acknowledgments, and other transaction-related paperwork.
• Insurance-Related Transactions
• Assist in submitting and retrieving insurance-related documents and requirements.
• Coordinate with insurance companies regarding policy documents, endorsements, claims, billing, payments, and other requests.
• Follow up pending transactions and provide updates to the concerned department.
• Banking and Payment Transactions
• Assist with authorized bank transactions, deposits, check deposits, check pickups, and other banking-related activities.
• Safeguard company documents, checks, receipts, and other items while in transit.
• Submit proof of completed transactions to the Accounting or Administration Department.
• Client and Supplier Coordination
• Deliver and collect documents from clients, suppliers, and business partners.
• Coordinate with concerned personnel regarding document requirements and deadlines.
• Maintain professional and courteous communication with external contacts.
• Office and Administrative Support
• Assist the Administration and Accounting Departments with filing, document delivery, photocopying, and other administrative tasks.
• Purchase or collect office supplies and other authorized company requirements.
• Perform other tasks assigned by the supervisor or management.

Qualifications

• College graduate or at least Senior High Graduate are welcome to apply.
• With experience in liaison, administrative, insurance, accounting, or office work is an advantage.
• Knowledge of government and business transactions is preferred.
• Must be able to travel to different offices and government agencies as required.
• Good communication and interpersonal skills.
• Organized, reliable, and detail-oriented.
• Able to manage multiple tasks and meet deadlines.
• Must be trustworthy and responsible in handling company documents, checks, and confidential information.
• With valid driver's license is an advantage.

Skills Required

• Good written and verbal communication
• Document management and filing
• Time management and organization
• Basic computer skills, particularly Microsoft Office
• Problem-solving and follow-up skills
• Customer service and coordination
• Ability to work independently and as part of a team

Key Performance Expectations

The Liaison Staff is expected to ensure that assigned documents and transactions are properly processed, submitted, followed up, and completed within the required timeframe, while maintaining the confidentiality and security of company documents and other entrusted items.

Pay: From Php14,400.00 per month

Benefits:

• Paid toll fees
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Work Location: In person