Library Assistant

DUTIES AND RESPONSIBILITIES:

The Library Assistant is responsible for assisting patrons with checking out and receiving library materials using the Library’s computerized circulation system; locating books and other materials for patrons of all ages; registering patrons for library cards, assisting patrons in using the library’s public computers and all electronic resources; help answering questions using the Internet, online databases, and/or other sources; making minor repairs to books and other library materials; locating and routing library materials as requested by other branches; sorting and shelving books as needed; may occasionally assist with senior, adult and youth programs; other duties as assigned.

MINIMUM REQUIREMENTS:

• High School Diploma.
• Provides services at the circulation/information desk for children, teens, and adults, including readers’ advisory, reference questions and general information.
• Provides excellent customer service by being friendly and welcoming to library patrons. Take patrons to locate needed materials or services when appropriate.
• Checks materials in and out using library’s computerized circulation system, and process hold requests.
• Sets up cash drawer at the opening, collects, counts, and records amounts of daily fines and fees collected.
• Greets those who have come to the branch and directs them to various locations within the library, answers the phone, registers new patrons on library computer system; uses computer terminal to provide information to the public or explains how to use the library's computer system; instructs patrons on how to use the Internet including setting up email accounts, applying for online jobs, setting up popular social media accounts, and using Microsoft and Google products
• Plans and implements programs for adults.
• Receives and resolves complaints from patrons or refers them to a supervisor.
• Suggests appropriate reading materials for adults, teens, and children as requested
• May perform limited technical services tasks including labeling, re-jacketing, and mending.
• Maintains library public area in clean and orderly fashion by maintaining displays, cleaning computer terminals, and other general cleaning and/or organizing tasks.
• Stocks library shelves with books and reading materials.
• Assists with special projects as assigned.
• Ability to lift 30-40 pound filled book bins and setup tables and move chairs for library programs.
• Must be able to work evenings and weekends.
• Must have a valid driver license and clean driving record.
• Excellent verbal and written communication skills.
• Performs other duties as assigned or required

Job Type: Full-time

Pay: $12.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• customer service key holder: 1 year (Preferred)

Work Location: In person