Library Assistant

Palmer College of Chiropractic is looking for a Library Assistant!

The hours for this positions are expected to be Tuesday – Friday 7:00 – 3:30 PM;  Saturday 8:30 – 5pm

The Library Assistant’s role is to greet and assist library patrons.  Library Assistants are responsible for a variety of assigned tasks and projects supporting the Public Services, Technical Services, Special Collections & Archives departments within the library.

ORGANIZATIONAL RELATIONSHIPS

• Responsible to the assigned administrator and has a support responsibility to all other departments and college/university personnel as necessary.
• Responsible for the supervision of work study students as assigned.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Open and/or close the library.
• Provide excellent customer service to library patrons.
• Perform Circulation Desk procedures, such as checking books in/out and finding books for patrons.
• Answer directional questions and refer patrons to appropriate personnel.
• Refer reference questions and literature searches to librarians.
• Answer the phones, route calls, check voicemails.
• Troubleshoot student printing/computer problems.
• Perform various straightening, facing, shifting, and shelving of library materials.
• Search shelves for missing/overdue items.
• Check and fill printers, staplers, etc.
• Supervise Student Assistants.
• Perform various clerical and data entry tasks as needed.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to perform assigned duties with time pressures and frequent interruptions.
• Ability to maintain multiple projects at one time.
• Ability to utilize general office equipment and other necessary equipment.
• Ability to utilize personal computer and various software packages, including Library based software.
• Ability to analyze and resolve difficult problems.
• Ability to work independently and autonomously.
• Ability to calculate and analyze numerical data.
• Ability to lift and carry a minimum of 25 pounds.
• Ability to communicate effectively both verbally and in writing.
• Ability to sit and use computer workstation for extended periods of time.
• Ability to work various hours as job requires.

EDUCATION AND EXPERIENCE

• Associate degree or equivalent; one-year related experience and/or training; or equivalent combination of education and experience. Demonstrated customer service skills

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

• Performs sedentary to light work in a ventilated, lighted, and temperature controlled office setting.
• Frequent need to stand, stoop, walk, sit, lift light objects (up to 25 pounds) and perform other similar actions during the workday.