Library Client Service Associate - Saskatoon Campus (Casual 2026-27)

Competition Number

P17571

Posting Title

Library Client Service Associate - Saskatoon Campus (Casual 2026-27)

Classification

Band 2

Location

Saskatchewan Polytechnic Saskatoon Campus

Other Location(s)

Saskatchewan Polytechnic Saskatoon Campus

Building

Saskatoon Campus, 33rd St.

Other Building

Saskatoon Campus, Ave W

Date Posted

08/11/2026

Closing Date

06/30/2027

JIQ #

032

Start Date

07/02/2026

End Date

06/30/2027

Open Until Filled

No

Ongoing

No

Category of work

Casual

Bargaining Unit

Professional Services

Hours of Work

To be Assigned

Salary Range

$20.53 to $24.53 per hour

Temporary Market Stipend

Incumbent

Total Assigned days (AC) / Total Hours per biweekly pay

Less than 30 occasions. Specific hours are as assigned.

Currently looking for applicants able to work daytime hours.

May also include evening and weekend hours.

Posting Status

Open

Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Job Duties/Qualifications, Skills and Abilities(QSA)

Job Duties

Job Duties

1. Greet and welcome everyone to the library
2. Provide proactive client-focused service by anticipating client needs and by ensuring the highest standards of client service are met to create a welcoming environment
3. Maintains client relationships by responding to basic library reference help and documenting action
4. Proactively prepares for customer inquiries by studying products, services and customer service processes
5. Assists clients in signing materials in and out
6. Show clients how to use technology throughout the library
7. Assists with events and tours under the direction of a supervisor according to established standardized event/program guidelines
8. Shelving, sorting, and processing materials
9. Maintaining attractive, welcoming, and inviting library spaces (I.e., tidying and cleaning)
10. Refer students to library resources to meet their needs
11. Provide technical assistance with library equipment and technology
12. Take payments for library fine and fees
13. Provide assistance with tracking and updating library usage data
14. Assist with client’s lab/study room bookings
15. Handling cash.
16. Provide basic clerical support

QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE

Specific Accountabilities

Duties

Required Qualifications, Skills and Abilities (QSA)

1. Minimum six (6) months experience in a customer service environment
2. Grade 12 with supplementary training or experience in technology
3. Basic knowledge of Microsoft Office
4. Basic Internet
5. Basic working knowledge of computers and related office equipment
6. Effective oral communication skills including basic telephone and customer service experience
7. Effective time management and organizational skills
8. Knowledge of automated system software (client databases, inventory etc.)
9. Handling cash and use of a digital cash register
10. Ability to work alone
11. Attention to detail
    12.Demonstrates understanding and valuing Equity, Diversity, and Inclusion.

Desired QSA