Library Operations Assistant

ABOUT ORU

Oral Roberts University is a Christian University located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered University, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to “stay” in their faith but to GROW in faith and become the Spirit-empowered leaders they are called to be. Faculty, staff, and students must adhere to the Code of Honor Pledge for ORU.

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED

OVERVIEW

• FULL TIME

This full-time position serves as the primary evening Supervisor on Duty during the fall and spring semesters, providing building oversight and staff support from 3:00pm to midnight while other library staff manage the reference and services desk. During summer months, the schedule shifts to standard daytime hours and the position takes on expanded off site storage location responsibilities including inventory, shifting, and archival item cataloging support.

RESPONSIBILITIES

Evening Supervision

• Serve as Supervisor on Duty during evening hours 3:00pm-12:00am Monday-Friday during fall and spring semesters
• Ensure safe and orderly operation of the library building
• Respond to patron and staff needs, enforce library policies, and make operational decisions in the absence of day shift supervisors.
• Provide building oversight and escalation support

Bibliographic Maintenance

• Perform ongoing bibliographic maintenance in the library's catalog and WorldShare Management Services (WMS)

Patron Record Management

• Run scheduled patron loads into WMS from Banner student information system data.
• Resolve patron record errors, merge duplicates, and ensure patron data integrity for accurate access and borrowing privileges.

Annex Operations

• Coordinate annex pickup and drop-off workflows year-round to support patron requests and interlibrary loan.
• During the summer, assume expanded responsibility for annex (off site storage) operations including physical inventory, collection shifting, and assistance with archival item cataloging.

Inventory & Collection Maintenance

• Identify, investigate, and resolve inventory discrepancies.
• Conduct periodic shelf-reading and collection maintenance to ensure accuracy of location data and physical collection order.

Springshare Administration

• Serve as primary administrator for LibStaffer (staff scheduling) and LibCal (room and event booking systems).
• Manage scheduling configurations, publish schedules, troubleshoot booking issues, and provide basic training and support to staff users of both platforms.

Equipment Management

• Maintain oversight of all equipment, including computers, Audio/Visual/Recording (AVR) equipment inventory and condition.
• Conduct regular checks to confirm equipment is functional and properly stored.
• Report maintenance concerns and malfunctions to appropriate personnel.

Other Duties

• Back up to Serials Check-in.
• Assist with interlibrary loan operations including processing requests, coordinating pickups and returns with the annex, and communicating with patrons and partner institutions.
• Perform other duties as assigned.
• Contribute to library-wide projects, attend staff meetings, support special events, and assist with emerging needs as library operations evolve.

COMPETENCIES

Education: Bachelor's degree from an accredited institution

Experience/Skills /Abilities:

• Ability to work independently and exercise sound judgement in a supervisory or lead capacity
• Strong attention to detail and accuracy in data-entry and record-keeping tasks
• Ability to work effectively with library management systems and scheduling software
• Excellent organizational, communication, and problem-solving skills
• Ability to work the required evening schedule during fall and spring semesters
• Experience working in an academic library or higher education environment
• Familiarity with integrated library systems, particularly OCLC WorldShare Management Services (WMS)
• Experience with Springshare products (LibCal, LibStaffer)
• Experience in a supervisory or lead staff role
• Knowledge of serials management or cataloging principles
• Experience with Banner student information system or similar enterprise systems
• Experience with AVR equipment management or inventory systems

Equal Employment Opportunity:

Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.