Library Technician

AMHERST Library Technician The Library Technician welcomes visitors of

all ages and backgrounds to all three Amherst Public Library locations

(i.e., The Jones, Munson Memorial, and North Amherst Libraries). In

their assigned area (i.e., Borrower, Young Adult, Youth, or Branch

Services), the Technician provides courteous and friendly assistance in

the use of the Library and Library technology; performs computer-based

tasks related to loaning Library materials; and maintains patron

borrowing records. Must be able to work evening and weekend shifts. The

required schedules are as follows: Schedule 1 (19.5 hours per week at

the Jones Library) - Saturday 1:00pm-5:15pm - Sunday 1:00pm-5:15pm -

Monday 9:00am-5:30pm - Friday 2:30pm-5:30pm Schedule 2 (18.5 hours per

week at Munson Memorial Library) - Tuesday 1:30pm-5:30pm - Wednesday

1:45pm-7:30pm - Thursday 1:30am-5:30pm - Saturday 8:30am-1:15pm MINIMUM

QUALIFICATIONS: High School Diploma or equivalent, PLUS one (1) to three

• years' experience working with various types of library software

(e.g., CW MARS Evergreen circulation software); OR equivalent

combination of education and experience. Knowledge of public library

practices and procedures. Ability to work with alphabetical and numeric

organization. Knowledge of information tools, and an understanding of

the changing service environment. Excellent technology skills. Strong

attention to detail. Experience working in a customer service capacity

with people of differing ages and backgrounds; Proficient customer

service skills; excellent verbal and written communication skills;

ability to communicate with cultural competence. Ability to work in a

fast-paced environment and handle stressful situations. Ability to work

well as a part of a team and maintain effective work relationships with

co-workers and the general public. Availability to work weekday,

evening, and weekend shifts. PREFERRED QUALIFICATIONS: Knowledge about,

and interest in, reading and literature. Bilingual capabilities. For