Licensed Customer Service Representative

Job Overview

**Candidate must have an active Louisiana Property & Casualty Insurance license to be considered**

Now accepting applications for a full-time customer service representative in an established local insurance agency.

Purpose of Position:

To provide extraordinary service to internal and external customers, provide sales producers with possible sales opportunities and assist in sales and office organization. Our goal is to sincerely sell to customers' needs while pursuing Allstate's marketing focus.

Salary Range: $47,600.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Retirement Plan

Requirements

Louisiana Property & Casualty insurance license

Responsibilities

Answer phone with a smile each time

Generate new business quotes via cold-calling and/or following up on sales leads

Update/endorse customer policies at their direction

Handle billing inquiries, process customer payments

Notify Agency Owner of dissatisfied customers

Report claims

Assist in training other employees

Review new business log weekly with Agency Owner

Write new business applications using checklist

Cross-sell existing customers

Follow up on pending endorsements and applications daily

Handle additional duties as assigned or needed

Maintain a positive and self-motivated attitude

About Us

We are a premier Allstate Agency specializing in property & casualty insurance, life insurance, and financial services. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team. We are committed to helping Louisiana and Mississippi residents assess their immediate and long-term needs and choose options that will help them achieve their goals. We are proud to be designated by Allstate as an Elite Agency.