Licensed Dispensing Optician

Job summary:

We are seeking a part/full time NC licensed Optican with high-end, luxury retail sales experience. The candidate for this role will deliver exceptional customer service that will match the high-quality eyewear we offer our customers.

Reponsibilities:

• Greets all customers with a warm welcome right away and ensures they know what to expect.
• Custom fits glasses & shows good understanding of prescription lenses.
• Takes and records measurements, adjusts/fits eyewear, and ensures finished eyewear meets standards & customer requirements.
• Is attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues; reviews prescriptions to identify any special needs
• Assists co-workers with difficult or complex areas of product needs and prescriptions.
• Demonstrates superior product knowledge; takes the initiative to accurately describe the features and benefits of various lenses and frames.
• Explores underlying reasons for customer issues; strives to develop long-term solutions to problems and ensures customer expectations are exceeded.
• Takes pride in store appearance, shows initiative to keep store clean, attractive and organized.
• Additional duties may be assigned as needed (i.e. customer calls, dispensing eyewear, etc.).
• Ability to work Saturdays

Basic qualifications:

• NC State Licensure
• Optical dispensing experience
• Strong customer service skills
• Knowledge of current store merchandise
• Awareness of current fashion trends

Job Types: Full-time, Part-time

Pay: $38.00 - $45.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance

Ability to Commute:

• Charlotte, NC 28203 (Required)

Work Location: In person