Licensed Insurance Customer Service Representative

Job Overview

The Farmers Insurance, Bud Abel's Agency is excited to welcome a dedicated Customer Service Representative to join the largest Farmers Agency in Wisconsin! In this role, you'll play a vital part in supporting our clients and ensuring their needs are met with professionalism and care.

We're looking for motivated individuals who thrive in a fast-paced, team-oriented environment. If you're eager to grow your skills, make meaningful connections, and be part of a high-performing team, this is the perfect opportunity for you. We'll provide comprehensive training and resources to help you succeed. Apply Today!

Salary Range: $21.00 - $30.50 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)
Flexible Schedule
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Weekends Off
Licensing Assistance Available

Requirements

• Willingness to learn and develop insurance underwriting skills with a focus on Farmers Insurance products.
• Must have or be willing to obtain a Wisconsin Insurance License (licensing assistance available).
• Strong communication skills and a customer-focused mindset.
• Team-oriented approach, working collaboratively to support agency goals.
• Enthusiasm for growing sales opportunities while maintaining high-quality service standards.

Responsibilities

• Respond promptly to customer inquiries via phone and email, delivering exceptional service.
• Resolve service alerts and notifications by proactively reaching out to customers.
• Conduct conversations with current customers to identify and uncover potential sales opportunities.
• Support the team in marketing efforts and agency initiatives to drive growth.
• Assist with agency tasks to ensure smooth daily operations.

About Us

Join Bud Abel's Agency, a dynamic part of Farmers Insurance! We're a professional team dedicated to empowering clients with top-tier insurance solutions. Our energetic culture fosters growth and collaboration, making us an exciting place to build your career in the insurance industry. Come make an impact!