Licensed Practice Support Specialist

Licensed Practice Support Specialist

About the Role

Ascendant Wealth Management Group, a private wealth advisory practice of Ameriprise Financial Services, Inc., is seeking an experienced Licensed Practice Support Specialist to join our team.

This is a unique cross-functional position for someone who enjoys variety, understands the financial services industry, and thrives in a collaborative environment. The role provides support across multiple areas of our practice, including financial planning, advisor support, client service, and investment/trading operations.

In addition to owning ongoing financial planning, client follow-up, and advisor-support responsibilities, this individual will provide coverage across the practice when team members are out of the office or when additional support is needed in a particular area.

This is primarily a behind-the-scenes role, but the individual must be comfortable communicating with clients by phone and providing a professional, high-quality client experience.

What You'll Do

Financial Planning & Advisor Support

• Assist advisors throughout the financial planning process, including gathering and organizing client information, data entry, plan preparation, and meeting materials.
• Prepare preliminary financial planning analyses and recommendations for advisor review.
• Complete advisor requests and follow-up items accurately and efficiently.
• Review advisor notes and dictations and coordinate necessary follow-up.
• Track client and advisor commitments through completion.
• Make outbound client calls to gather information, provide appropriate updates, and assist with service requests.

Cross-Functional Practice Support

Based on business needs, provide backup and overflow support in areas such as:

• Financial Planning: Assist with plan preparation, client data, planning deliverables, and advisor follow-up.
• Client Service: Assist with account servicing, meeting preparation, forms, documentation, client follow-up, and other service requests.
• Trading & Investments: Assist with trading, rebalancing, cash-management, portfolio-maintenance, and investment-related workflows as permitted based on licensing and supervisory requirements.
• Practice Management: Provide coverage for defined Practice Manager workflows, including processing advisor dictations, managing follow-up items, monitoring incoming requests, and coordinating work with other team members.

What We're Looking For

The ideal candidate already understands the financial services industry and can step into conversations involving common account types and investment terminology without starting from the basics.

Required:

• Previous financial services industry experience.
• Active FINRA Series 7.
• Active Series 66, or active Series 63 and Series 65.
• Working knowledge of common financial concepts and account types, including IRAs, qualified and non-qualified assets, brokerage accounts, and managed accounts.
• Strong attention to detail and organizational skills.
• Ability to manage changing priorities and multiple responsibilities.
• Strong written and verbal communication skills.
• Comfortable making outbound client calls.
• Ability to work independently and collaboratively across multiple teams.
• Commitment to confidentiality, compliance, accuracy, and exceptional client service.

Preferred:

• Financial planning experience.
• Bachelor's degree in business, finance, financial planning, or related field, or an equivalent combination of education and experience.
• State Life and Health insurance license.
• CFP®, FPQP®, or another relevant financial services designation.

Who Will Thrive in This Role?

You'll likely enjoy this position if you:

• Like having variety in your work rather than performing the same function every day.
• Enjoy learning how different areas of a wealth management practice work together.
• Can shift priorities when another team needs additional support.
• Are comfortable taking ownership and following work through to completion.
• Enjoy supporting advisors and teammates behind the scenes.
• Are curious, adaptable, organized, and willing to continue learning.
• The role can also provide a foundation for specialization in areas such as financial planning, investment/trading support, client service, or practice operations.

Physical Demands:

This position requires the ability to handle significant levels of varied stresses, in particular, mental stresses and fatigues. This position operates in a fast paced, highly regulated and ever-changing environment. There are no significant physical demands other than the endurance required to deal with the fast pace environment and stresses.

Work Environment:

The work environment is typical office work such as you would find in a bank, insurance business, accounting firm, law firm or other professional office. There are no unusual or significant hazards and reasonable accommodations can usually be made.

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in West Des Moines, IA 50266