License/Permit Program Associate Sr

Introduction

The Department of Public Instruction (DPI) is the state agency that advances public education and libraries in Wisconsin. Our mission is to advance equitable, transformative, and sustainable educational experiences that develop learners, schools, libraries, and communities in Wisconsin. Working at DPI offers you the opportunity to build on our long-standing commitment to public education so that students are learning the skills and knowledge necessary to become contributing members of our communities.

At DPI, we are committed to creating an environment where everyone feels safe, supported, and valued. Equity and inclusion are at the core of our organizational values, which include belonging, integrity, love, humility, and honor. These values guide how we build our teams, develop our leaders, and create a culture that empowers everyone to be their authentic selves. When employees are respected and valued for who they are and staff are held accountable for demonstrating that respect to others, we believe it drives greater engagement and collaboration, ignites creativity and innovation, and fosters connection between teams and those we serve.

We invest in our employees both at work and beyond. In addition to a comprehensive benefits package, employees receive access to an Employee Assistance Program with wellness resources, two hours of paid wellness time each month, and eight hours of paid volunteer time each calendar year to support causes that matter to them. We have a team-oriented atmosphere, focus on work-life balance, and offer a flexible work schedule for this position. This YouTube video shares the benefits of working at DPI.

The Bureau of Educator Licensing is seeking applicants for two License/Permit Program Associate Senior positions. These positions work in a collaborative team environment, providing information, guidance, and support to colleagues, educators, and the public. Responsibilities include reviewing and processing educator license applications, interpreting licensing requirements, and assisting applicants throughout the licensing process. This work plays an important role in helping ensure educators meet established qualifications and supporting a safe learning environment for students.

Position Summary

The major responsibilities of this position include reviewing and tracking applications and related background information to determine eligibility for educator licensure. This position is responsible for approving, denying, and renewing licenses and permits and has extensive contact with educators, prospective educators, employers, and the public regarding licensing requirements and processes. The position applies knowledge of statutes, administrative rules, policies, and procedures governing educator licensure and may provide individualized support to applicants through virtual meetings.

Additional responsibilities include:

• Review and evaluate license applications and supporting documentation to determine eligibility in accordance with applicable statutes and administrative rules.
• Respond to inquiries and provide guidance to applicants, educators, school districts, and other stakeholders regarding licensing requirements, application status, and procedures.
• Review background check information and applicant work history to determine appropriate licensing actions.
• Utilize licensing software and databases to process applications, maintain records, and manage applicant communications.

Salary Information

Starting salary will be $27.08 per hour (approximately $56,326 per year). For current and eligible former State employees, compensation will be set in accordance with the State Compensation Plan effective at time of hire. This position is in pay schedule 02, range 12. A one-year probationary period will be required.

Check out the excellent benefits this position offers on the Employee Trust Fund’s information page. The State of Wisconsin is a qualifying employer for the federal Public Service Loan Forgiveness Program.

Job Details

Remote Work: This position allows for up to 90% remote work within the State of Wisconsin, with the expectation that the employee maintains secure, high-speed internet access. Remote work from neighboring states may be approved only in very rare and limited circumstances. Please note that remote work arrangements may be rescinded at any time based on business needs, and employees may occasionally be required to report to a Wisconsin work location on short notice.

Travel: This position does not require regular travel.

Headquarters: The position is headquartered at 201 W. Washington Ave. in Madison, WI, and employees are required to report there on their first day of employment. In addition, the employee may need to report to their headquarter location as operational needs require. Reimbursement for traveling to or from the employee’s headquarters is not provided (e.g., mileage, meals, parking, lodging, etc.).

Pre-hire requirements: A criminal background check will be conducted prior to an offer of hire.

Legal authorization: Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., without DPI sponsorship). The Department of Public Instruction does not sponsor visas, either at time of hire or at any later time.

Qualifications

Please address the following in your resume and/or letter of qualifications.

A minimally qualified applicant must have all the below:

• Experience evaluating or processing applications for licensure
• Experience working with confidential information
• Experience responding to questions from internal and/or external customers through various communication methods (e.g., phone, email, in person, etc.)
• Experience applying state or federal laws or regulations

Please note that a college degree is not required for this position.

Well-qualified applicants will also have experience:

• Experience using software applications to enter, manage, or review data
• Experience reviewing or processing background check information
• Experience communicating or collaborating with school districts or other educational organizations
• Experience providing information or assistance to educators or other education professionals
• Experience evaluating or processing applications for educator licensure
• Experience interpreting administrative rules or policies to determine eligibility or compliance

How To Apply

For this position, please submit an updated resume and a letter of qualifications. The letter of qualifications should be limited to two pages. Any information included beyond the second page of the letter of qualifications will not be considered as part of the application review. Review our Application Tips page on the DPI website for additional guidance.

Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the process. References will be requested from top candidates once interviews have taken place.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program. Once you have applied, please send an email indicating your interest in being considered for the Veterans Non-Competitive Appointment program to the HR staff listed in the job posting.

The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We provide reasonable accommodations to qualified applicants and employees with disabilities.

Questions? Please contact the recruiter, Amanda Edl, at [email protected].

Deadline to Apply

The deadline for this announcement is 11:59 p.m. CST on Thursday, October 22, 2026.